What are the responsibilities and job description for the Front Office Supervisor position at Twin Boro Physical Therapy, powered by PT...?
Location
West Orange
445 Pleasant Valley Way, Suite 100
West Orange, New Jersey 07052
United States
Twin Boro, a PT Solutions company, has provided New Jersey residents with the highest quality rehab services since 1980. With locations across 16 counties in the Garden State, we are driven by our patients by transforming access to care and redefining recovery.
As Front Office Supervisor, you will facilitate and supervise the daily front office operations for the clinic. This position will focus on the clinic’s front office engagement, environment, and staff performance. Employee will share the mission and values of PT Solutions.
SUCCESS LOOKS LIKE
- Ability to perform at or above budgeted metrics for visits and evaluations
- Works closely with Clinic Manager 1, Clinic Manager 2 and Senior Clinic Manager
- Partners with the Front Office Manager to open requisitions, interview and hire PSCs to staff clinic
- This position is front facing, contributing to clinic volume
- Provide coaching that focuses on clinic front office performance to Referral Management, POC adherence and Customer Service expectations.
- Monitor referral data and KPI’s
- Manage clinic front office labor, schedules and PTO requests
- Participate in Monthly 1:1 with Front Office Manager
- Effectively communicate and collaborate with insurance verification team, authorization team and reimbursement/billing team
- Perform other duties or special projects as assigned.
BENEFITS
- Competitive compensation with ability to earn performance-based incentives
- Foster a positive work environment by living clinically through PT Solutions core values
- Professional development and career progression
- Fitness incentive, insurance benefits, employee assistance program, 401k and profit sharing, and PTO package to include employee illness bank (EIB) accrual
Schedule
- Full Time, M-F
Wage
- $21.00 - $23.00
Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $21 - $23