Front Desk Patient Coordinator

Job Title: Front Desk Patient Coordinator

Job Description:

We are seeking a friendly and organized Front Desk Receptionist to join our dental surgery center. The Front Desk Receptionist will be responsible for providing exceptional customer service to patients and visitors, managing patient scheduling and registration, and performing various administrative tasks to support the smooth operation of the dental surgery center.

Key Responsibilities:

Greet patients and visitors in a friendly and professional manner

• Answer phone calls and respond to inquiries from patients and providers
• Schedule patient appointments and coordinate with dental staff to ensure availability
• Verify patient insurance information and collect copays and payments as needed
• Manage patient registration and check-in processes
• Update patient information in the electronic health record system
• Maintain a clean and organized front desk area
• Assist with billing and insurance claim processes as needed
• Handle patient complaints and concerns in a professional and timely manner
• Provide support to other administrative staff and dental providers as needed

Qualifications:

• High school diploma or equivalent
• At least 1 year of experience in a customer service or receptionist role
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to multitask and prioritize tasks effectively
• Proficient in Microsoft Office and electronic health record systems
• Knowledge of dental terminology and procedures preferred
• Ability to maintain patient confidentiality

We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement. If you meet the qualifications for this position and are interested in joining our team, please submit your resume for consideration.

Job Type: Part-time with the potential to be Full-time

Salary: $17.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Surgery

Schedule:

• Monday to Friday

Ability to commute/relocate: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: In person

Job Type: Part-time

Pay: $17.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Medical Specialty:

• Pediatrics
• Surgery

Schedule:

• Day shift
• Monday to Friday
• No nights

Work Location: In person

Salary : $17 - $21