What are the responsibilities and job description for the Motorclothes Sales Associate position at Twin Cities Harley-Davidson North?
Twin Cities Harley-Davidson North, is currently looking for a Motorclothes Associate to join our team! COMMISSION and BONUS opportunities!
Helping a person select the proper riding equipment and clothing for their riding needs is one of the most important processes when preparing someone to have the best experience possible on their Harley-Davidson motorcycle.
Responsibilities:
- Set-up and maintain an appealing retail environment and assist customers with their shopping and purchase of merchandise.
- Provide excellent customer service.
- Greet customers immediately, in a courteous and friendly manner.
- Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
- Handle telephone transactions quickly, and courteously.
- Point out any sales, specials, or new merchandise to customers.
- Assist customers with their selection of merchandise and offer additional product that compliments the purchase.
- Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
- Notify customers when special orders or back-ordered items are received.
- Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
- Provide prompt and accurate service at cash register.
- Assist General Merchandise Manager with attaining retail sales plans in General Merchandise.
- Receive and process merchandise from distributors, check merchandise received against purchase invoice, log merchandise into inventory, and prepare product for showroom floor.
- Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.)
- Assist with set-up, organization, and staging of special events such as Open houses, of HOG activities, fashion shows, etc.
- Create well-organized presentations, which appeal to our customers.
- Ensure merchandise displays are stocked, clean, dust free, and appealing to customers.
- Continuously maintain showroom product availability by stocking shelves and displays.
- Attend training sessions to keep current with merchandising & inventory control issues.
- Other duties as assigned by manager.
Qualifications:
- Prior experience in a related role.
- Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.
- Be prompt and available for flexible scheduling.
- Demonstrate professionalism in providing customer service.
- Must have the ability to get along with a broad customer base.
- Must have the ability to stand and walk the sales floor for most of the day.
- Frequently required to bend, stoop, crouch, reach, and lift 25 lb. of merchandise.
- Majority of work is conducted indoors; however, some outdoor booth sales are conducted periodically during open houses or other events.
- Must be able to work on Saturdays.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Ability to Relocate:
- Minneapolis, MN 55434: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15
