Designated Coordinator (House Manager)

The Designated Manager / House Manager is responsible for overseeing the daily operations of a 245D licensed home, ensuring compliance with Minnesota Department of Human Services (DHS) regulations, and maintaining high-quality care for individuals receiving services. This role involves supervising staff, implementing person-centered plans, ensuring a safe and supportive environment, and handling administrative duties related to service delivery.

Key Responsibilities:1. Program Oversight & Compliance

• Ensure compliance with all 245D licensing requirements, including policies, procedures, and documentation.
• Develop, implement, and monitor person-centered service plans and positive support strategies.
• Conduct routine audits and quality checks to maintain compliance with DHS regulations.
• Respond to licensing visits, audits, and corrective action plans as required.

2. Staff Supervision & Training

• Recruit, train, supervise, and evaluate Direct Support Professionals (DSPs) and other staff.
• Provide ongoing coaching and ensure staff are trained in positive support strategies, de-escalation, medication administration, and emergency procedures.
• Schedule and assign shifts to ensure adequate staffing levels at all times.
• Conduct performance evaluations and implement corrective actions when necessary.

3. Individual Support & Advocacy

• Ensure individuals receive high-quality care that aligns with their service plans.
• Advocate for individuals' needs and rights while promoting independence and dignity.
• Coordinate medical appointments, therapies, and community integration activities.
• Monitor and address behavioral concerns, working with interdisciplinary teams to implement appropriate interventions.

4. Administrative & Financial Responsibilities

• Maintain accurate records, including incident reports, medication administration logs, and staff training documentation.
• Oversee budgetary responsibilities related to household expenses, ensuring financial efficiency.
• Assist with billing, payroll, and timesheet approvals for direct care staff.
• Manage supplies, food inventory, and household maintenance needs.

5. Crisis Management & Emergency Response

• Provide leadership and guidance during crisis situations, implementing de-escalation techniques as needed.
• Ensure staff follow emergency protocols for medical incidents, behavior escalations, and environmental hazards.
• Act as the on-call contact for emergencies, scheduling conflicts, and urgent issues.

Qualifications:

• Minimum of 3 years of experience in a 245D setting, with at least 3 year in a supervisory role.
• Strong knowledge of Minnesota DHS 245D regulations and person-centered care principles.
• Experience with crisis intervention, positive behavior support, and de-escalation techniques.
• Proficiency in Microsoft Office, electronic health records, and documentation software.
• Excellent communication, leadership, and organizational skills.
• Ability to work flexible hours, including evenings, weekends, and on-call shifts as needed.
• Valid driver’s license and reliable transportation.

Preferred Qualifications:

• Experience working with individuals with developmental disabilities, mental health conditions, or behavioral challenges.
• Medication Administration Certification and First Aid/CPR certification.
• Training in Positive Supports Rule, person-centered thinking, and trauma-informed care.

Work Environment:

• This role requires working in a home setting with individuals who may have varying levels of support needs.
• Some travel may be required for meetings, trainings, and home visits.
• Must be able to lift up to 50 lbs and assist individuals with mobility as needed.

Compensation & Benefits:

• Competitive salary based on experience.
• Paid time off (PTO) and holiday pay.
• Ongoing training and professional development opportunities.

Job Types: Full-time, Part-time

Pay: $24.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $24 - $27