What are the responsibilities and job description for the Therapy Patient Services Representative position at Twin Cities Orthopedics?
The Patient Services Representative is a key member of our team, responsible for delivering exceptional patient care and support in a fast-paced environment. This part-time role requires excellent communication skills, attention to detail, and the ability to multitask effectively.
Key Responsibilities:
- Patient Registration and Check-in: Ensure accurate and efficient registration processes, capturing relevant information and updating patient records as needed.
- Clinical Support Duties: Provide administrative support to healthcare professionals, including preparing examination rooms, managing medical supplies, and maintaining a clean and organized workspace.
Work Schedule:
This position involves working a variety of shifts, including Monday from 10:30 am - 7:00 pm, Tuesday & Wednesday from 9:00 am - 5:30 pm, and Friday from 10:30 am - 6:00 pm. Flexibility and adaptability are essential for success in this role.
Requirements:
- Excellent Communication Skills: Develop strong relationships with patients, families, and healthcare professionals through effective verbal and written communication.
- Attention to Detail: Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements and organizational policies.
- Multitasking and Time Management: Prioritize tasks, manage competing demands, and meet deadlines in a dynamic environment.
About Us:
Twin Cities Orthopedics is a leading provider of orthopedic care in the region, dedicated to delivering exceptional patient outcomes and experiences. We value our employees' contributions and offer opportunities for growth and development in a supportive and collaborative team environment.
