Fulfilled by Amazon (FBA) Coordinator

TCK (Twin City Knitting) is an American manufacturer born and raised in the foothills of North Carolina. Founded in 1961, TCK began knitting performance athletic socks and quickly established itself as the industry leader for on-field team socks. We have outfitted athletes’ feet for generations and have built an unrivaled brand loyalty with our customers.

It's more than making socks or a day-to-day job for our team at Twin City Knitting Co.; we are a family at TCK.

Summary: We are seeking a highly organized and detail-oriented FBA Coordinator to manage the end-to-end process of shipping products to Amazon’s Fulfilled by Amazon (FBA) network. This role requires a unique combination of analytical skills and hands-on warehouse support to ensure our inventory is replenished efficiently and accurately.

As a key member of our team, you will be responsible for formatting replenishment quantities into sales orders, creating and managing Amazon FBA shipment plans, and maintaining accurate tracking and status updates. Additionally, you will work closely with our warehouse team to support traditional shipping channels, confirm inventory levels, prepare shipments, and ensure all products are packed correctly and shipped on time. This position is ideal for someone who is comfortable with both computer-based logistics and occasional warehouse tasks, making sure everything runs smoothly from planning to final delivery.

The ideal candidate will have strong technical skills, attention to detail, and the ability to adapt to a fast-paced environment. Experience with Amazon Seller Central, inventory management systems, or logistics coordination is a plus, but we are willing to train the right candidate who is eager to learn and grow within our company.

Duties and Responsibilities:

• Format replenishment quantities into sales orders to ensure accurate order processing.
• Create and manage Amazon FBA shipment plans, ensuring compliance with Amazon's requirements.
• Update tracking information and mark purchase orders as shipped within internal systems.
• Generate and print product and shipping labels for FBA shipments.
• Work with the warehouse team to confirm inventory quantities and verify order accuracy.
• Assist in physically preparing FBA shipments, including picking products, packing boxes, and loading trucks as needed.
• Maintain accurate documentation and records for all shipments.
• Communicate with internal teams to resolve any inventory discrepancies or logistical challenges.
• Monitor Amazon FBA inventory levels and proactively plan replenishment to avoid stockouts.
• Support non-Amazon warehouse team as necessary
• Perform other duties as assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• Strong computer skills, particularly in Excel and inventory management systems.
• Ability to balance both digital logistics work and hands-on warehouse tasks.
• Exceptional attention to detail and ability to work in a structured manner.
• Experience with Amazon FBA, order fulfillment, or e-commerce logistics is preferred but not required.
• Strong problem-solving skills and ability to troubleshoot logistical issues.
• Willingness to be physically active when needed, assisting in warehouse operations.
• Ability to work independently while also collaborating with a team.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand and sit approximately 50% of the time, walk, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to balance, stoop, and bend. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color.

Work Environment: While performing the duties of this job, the employee is mainly located in an office environment but will regularly be exposed to work near and on the production floor. The employee may occasionally be required to work in our manufacturing environment.

The noise level in the work environment may occasionally be loud.

Twin City Knitting is committed to protecting information under the care of Twin City Knitting commensurate with leading industry standards and applicable regulations. As such, Twin City Knitting provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

Twin City Knitting is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status. Twin City Knitting participates in E-verify and is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Work Location: In person