What are the responsibilities and job description for the Host position at Twin dragon buffet?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in a bustling restaurant environment. The ideal candidate will be the first point of contact for our guests, ensuring they feel welcomed and valued from the moment they arrive. This role requires excellent communication skills, a passion for guest services, and the ability to manage reservations efficiently while maintaining a positive atmosphere.
Responsibilities
- Greet guests warmly upon arrival and guide them to their tables.
- Manage reservations and waitlists using Aloha POS or similar systems.
- Maintain an organized seating chart to optimize table turnover while ensuring guest comfort.
- Provide guests with menus and inform them of daily specials or promotions.
- Answer phone calls with professionalism, assisting with inquiries and reservations.
- Collaborate with servers and kitchen staff to ensure seamless service.
- Address guest concerns promptly and courteously, enhancing overall guest relations.
- Uphold cleanliness and organization in the host area, ensuring a welcoming environment.
Experience
- Previous experience in a hospitality or restaurant setting is preferred but not required.
- Strong phone etiquette and communication skills are essential for effective guest interaction.
- Familiarity with Aloha POS or other point-of-sale systems is an advantage.
- A background in guest services or food service will be beneficial in this role.
- Ability to work well under pressure in a fast-paced environment while maintaining a positive attitude.
Join our team as a Host/Host and play a vital role in creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Ability to Commute:
- West Chester, OH 45069 (Required)
Ability to Relocate:
- West Chester, OH 45069: Relocate before starting work (Preferred)
Work Location: In person
Salary : $13 - $16