What are the responsibilities and job description for the Community Service Supervisor position at Twin Falls County, ID?

Salary : $19.35 Hourly

Location : Twin Falls County, ID

Job Type : Full-time

Job Number : 202500016

Department : Juvenile Probation

Opening Date : 02 / 11 / 2025

Closing Date : 3 / 3 / 2025 10 : 00 PM Mountain

Position Information

Apply online at www.twinfallscounty.org

Full Time position : Hours 40 per week - Tuesday - Saturday through the school year (Tues& Thurs 8 : 30 - 4, Wed & Fri 8-4, Sat. 7 : 30-4 : 30 pm), During the summer months June - August - the hours change to Tuesday - Friday - 7am -5 pm.

Job Description

Supervises juveniles who have been court-ordered to perform community service and WISE. The principal duties are performed in an outdoor environment which may involve working in adverse weather conditions year- round. The primary responsibility is to ensure the safety of the youth and the public while facilitating the completion of work projects with a high standard of performance.

Duties / Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES (illustrative only and may vary by assignment)

Supervises juveniles fulfilling community service obligations ordered by a court and juveniles working WISE;
Maintains safety of youth and public at job site and in related activities;
Teaches good working habits and work skills; demonstrates strong work ethic to youth;
Checks in juveniles on assigned service days;
Develop and maintain community relations with key personnel, business contacts and community organizations relating to work sites;
Ensures physical security check is performed on juveniles prior to leaving the office for a job and at the end of the day for contraband items;
Transports juveniles to and from work site; issues tools and equipment; supervises work for safety, quality, and completion; and ensures all tools and equipment are returned at end of shift;
Performs time management, meets deadlines, and follows project priorities;
Sends monthly WISE report to School District office; Sends Wise Completion Reports to Principals or Vice Principals instead of School District Office and Wise completion Reports to School District Office when School District sends the juvenile as needed;
Schedules school - referred WISE youth;
Schedules community service / restitution / volunteer hours as needed;
Maintains calendar of community service projects for client assignments;
Updates Magic to include number of hours worked daily, job site, and progress of juvenile working;
Keeps Probation Officers informed on client progress with regular, bi-monthly reports as requested;
Orders necessary cleaning supplies for the office each week, picks up supplies as needed;
Communicates and coordinates regularly with appropriate co-workers to maximize the effectiveness and efficiency of interdepartmental operations and activities.
Maintains strict confidentiality in all cases;
Assists other department and County employees as needed or requested.
Performs all work duties and activities in accordance with County policies, procedures, and safety practices.
Maintains transport van, trailer, and tools and equipment;
Keeps coolers, tools and other required supplies / equipment clean and in good repair. (gloves, snow shovels, rakes, etc.)
Maintains inventory of supplies as required (garbage bags, ice melt, bug spray, sun screen, etc.);
Purchase equipment for community service / wise crew for use in Community Service projects as needed;
Works with the Restitution Coordinator to coordinate work hours for youth working restitution hours;
Performs other duties as assigned.

SECONDARY DUTIES AND RESPONSIBILITIES :

Responds to commissioners, elected officials, County employees and citizens questions and comments in a courteous and timely manner and under the direction of the supervisor;

Performs time management and scheduling functions, meets deadlines, and sets project priorities;

Communicates and coordinates regularly with appropriate co-workers to maximize the effectiveness and efficiency of interdepartmental operations and activities;

Maintains strict confidentiality in all cases;

Assists other department and County employees as needed or requested; and

Performs all work duties and activities in accordance with County policies, procedures, and safety practices.

Qualifications

CLASSIFICATION REQUIREMENTS :

The requirements listed below are representative of the minimum knowledge, skill, and / or ability required for an individual to satisfactorily perform each essential duty satisfactorily and be successful in the position.

Knowledge of :

Basic criminal court practices, terminology, and procedures applicable to performance of community service;

Departmental programs, policies, procedures, and operations as applied to the work performed;

Supervisory and security methods, procedures, and objectives applicable to the community service program;

File and information management methods and procedures;

Operation of standard office equipment, including a personal computer;

Federal (OSHA) regulations and County policies regarding safe work practices.

Skill and Ability to :

Administer and supervise a community service work program;

Compile pertinent data and prepare clear, concise, and accurate reports;

Provide direct on-site supervision to juveniles performing community service assignments;

Operate hand tools;

Operate a motor vehicle;

Operate a personal computer including applications specific to court data and record systems;

Operate standard office equipment;

Maintain a professional demeanor during stressful, volatile, and hostile situations;

Make sound and reasonable decisions in accordance with laws, codes, regulations, and established procedures;

Speak clearly and communicate accurate instructions and information to others;

Use English to communicate effectively with others;

Listen carefully to, understand, and effectively communicate through oral, written, and interpersonal communication channels;

Follow verbal and written instructions;

Work independently and exercise initiative, with general guidance and supervision;

Use good judgment to make sound and reasonable decisions and problem-solving skills to respond to customer service needs in accordance with laws, ordinances, regulations and established policies;

Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;

Demonstrate integrity and ingenuity in the performance of assigned tasks and solving problems;

Maintain client and Department confidentiality required by Federal and local laws;

Perform all duties in accordance with County policies and procedures with regard for personal safety and that of other employees and the public.

Ability to adapt to working in all types of weather conditions from extreme cold to extreme heat during the year.

ACCEPTABLE EXPERIENCE AND TRAINING :

High school diploma or GED;

Minimum of one-year experience and / or education in working with at risk youth;

Valid Idaho State Driver's License;

First Aid and CPR certification is preferred;

An equivalent combination of education and experience that provides the required skills, knowledge and abilities to successfully perform the essential functions of the position may be considered.

Must successfully pass background investigation relevant to the position and remain in good standing for the duration of employment with the County.

PHYSICAL DEMANDS & WORK ENVIRONMENT :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, bend, and handle tools used in performing the essential functions of the classification, use hands to keyboard or type, reach with hands and arms, and operate a vehicle pulling a trailer. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this classification include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus to comprehend written work instructions; comprehend physical activities of assigned clients; and to move around work sites. Sufficient clarity of speech and hearing abilities required by this classification includes those which permit the employee to discern verbal instructions, and communicate effectively in person and by telephone. While performing the duties of this classification, the employee works in an office and outdoor environment where the noise level in the work environment is usually moderate.

Twin Falls County offers a highly competitive benefits package to full-time employees including holiday pay, paid vacation, paid personal days and paid sick leave. We offer medical, dental, and vision insurance, as well as short-term disability benefits, life insurance, and a PEHP plan. We are on the PERSI retirement plan and also offer a Deferred Compensation (voluntary retirement) plan.

For specific information regarding Twin Falls County's benefits, visit the Benefits section of our web page.

Salary : $19

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