What are the responsibilities and job description for the Intake Specialist position at Twin Falls Estate Planning?
A rapidly growing, outside-the-box law firm is looking for an Intake Specialist who will be the face of our company. Our law firm helps families prepare for incapacity and death by providing a premier experience to plan for these events. We also help guide families through the legal process after they experience the death of a loved one. Our staff members provide a high level of customer service to help clients with their legal needs. As such, the person applying for this position must have a desire to help and interact with others.
Our office is located in Twin Falls and is open from 8:30 am to 5:00 pm, Monday through Friday, and the applicant will be expected to be available 8:15 am to 5:15 pm, Monday through Friday. This job primarily involves handling initial phone calls and setting appropriate appointments for qualified prospective clients. This job also includes client interaction at the front desk and through phone calls, as well as organizing and maintaining files and paperwork.
Sales experience is required. Ability to interact with clients, potential clients and co-workers with professionalism and competence is also required. The ideal applicant would also have basic computer skills and proficiency with Microsoft Office and Adobe.
The applicant will start at a pay range between $22 and $24 per hour, based on experience. Benefits include PTO, holiday pay, office snacks, and a matching SIMPLE IRA contribution.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Life insurance
- Paid holidays
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Sales: 1 year (Required)
- Office: 1 year (Required)
Work Location: In person
Salary : $22 - $24