What are the responsibilities and job description for the Customer Service Representative position at Twin Lakes Antique Mall?
Job Posting: Customer Service Representative
Location: Twin Lakes Antique Mall, Gilbertsville, KY
Are you looking for a rewarding job in a friendly, family-oriented environment? Twin Lakes Antique Mall, a locally beloved business since 1997, is seeking a Customer Service Representative to join our small, dedicated team. We are a large antique mall featuring 170 unique dealers, offering a variety of treasures for our loyal customers. Known for great shopping environment with our wide, carpeted aisles and award-winning service, we provide an inviting shopping experience.
Job Summary
As a Customer Service Representative, you’ll be a vital part of our team, ensuring that our customers, dealers, and staff have a seamless and enjoyable experience. This role involves a mix of customer interaction, hands-on assistance, and maintaining the cleanliness and organization of our beloved mall. If you have a passion for customer service, antiques, and a positive attitude, we’d love to meet you!
Responsibilities
- Assist the manager with cash register operations, daily reporting, and general front-counter duties.
- Walk the mall to provide assistance to customers by opening display cases and helping transport items to the checkout counter.
- Greet and assist dealers bringing in new items, including opening doors and helping them navigate the mall (setup assistance is not required).
- Maintain cleanliness of the mall, including public bathrooms, common areas, carpeted aisles, and displays managed by the owner.
- Answer phones in a professional and friendly manner, providing helpful information to customers and dealers.
Requirements
- Strong customer service skills with a positive and engaging personality.
- Ability to walk extensively throughout the day.
- Capability to lift and carry items weighing up to 40 pounds.
- Dependability and a proactive work ethic in a team-oriented environment.
- Effective verbal communication skills.
Hours
- Monday – Saturday: 10:00 AM – 5:00 PM
- Sunday: 12:00 PM – 5:00 PM
Why Join Us?
Twin Lakes Antique Mall has been a cornerstone of Gilbertsville for over 25 years, offering a family-friendly atmosphere and a chance to work with passionate antique lovers. Be part of a team that values community and takes pride in delivering award-winning service.
If you’re ready to make a difference in a unique retail environment, apply today!
Job Type: Full-time
Pay: $8.75 - $10.90 per hour
Expected hours: 37.5 – 40 per week
Benefits:
- On-the-job training
Shift:
- No nights
Work Location: In person
Salary : $9 - $11