What are the responsibilities and job description for the Supervisor, Warehouse Dropship position at Twin-Star International?
General Summary
The Warehouse Dropship Supervisor is responsible for training and managing employees who perform daily warehouse functions. He / She reports production and task progress as well as develops solutions to improve efficiency; supervises shipping and receiving of product and maintains high customer satisfaction. Collaborate with the customer service team and any other related departments. Maintain a safe working environment that meets fire and safety standards as well as OSHA requirements. Effectively utilizes the company's WMS / ERP.
Primary / Key Essential Functions and Responsibilities
- Manage and direct teams to complete shipping, receiving, and project goals on a schedule
- Maintain production standards and devise means of improving workplace efficiency
- Train new staff and elevate potential of current staff
- Communicate job expectations and coach employees
- Report metrics and information consolidation to provide up to date relevant to warehouse goals and workforce planning. Maintain items record, document necessary information, and utilize reports to project warehouse status
- Reconcile any inventory variances
- Achieve high levels of customer satisfaction as relevant to job description
Knowledge, Skills, and Abilities
Education and / or Experience and Qualifications
Minimum Education : High school diploma or GED
Minimum Experience : Basic computer skills along with one to two (1-2) years' warehouse lead experience, in a warehouse environment
Financial Responsibility
n / a
Management Supervisory Authority
n / a
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear. The employee demonstrates proper lifting techniques, be able to lift 35 lbs. and up to 100 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to outside weather conditions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation as determined on a case-by-case basis.
Standard Specifications
The above statements are intended to describe the general nature and level of work performed and represents minimum levels of knowledge, skills, and / or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employees will be required to perform any other job-related duties assigned by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
