What are the responsibilities and job description for the Banking Services Advisor position at TwinStar Credit Union?
What You'll Do
As a Full-Time Member Service Specialist at TwinStar Credit Union, you will be responsible for delivering exceptional member service by meeting members' needs through our sales and service culture. You will actively promote products and services to help members build valued financial relationships. Additionally, you will perform various tasks, including processing transactions, resolving member concerns, following proper procedures to minimize errors, reduce fraud, and promote the credit union philosophy.
Key Skills and Qualifications
- Ability to perform in an environment with frequent changes and competing demands
- Open to feedback and respond with professionalism and dignity delivering information to members and co-workers
- Ability to continuously learn and maintain knowledge of credit union systems, processes, and compliance requirements
- Ability to learn how to timely problem-solve and make decisions relevant to role and experience
- Ability to embrace and promote a positive, collaborative work environment
Benefits
This position offers a range of benefits, including medical, dental, vision, and life insurance coverage. Employees also have access to 401(k) plan, vacation time, sick leave, and paid holidays.
As a Full-Time Member Service Specialist at TwinStar Credit Union, you will be responsible for delivering exceptional member service by meeting members' needs through our sales and service culture. You will actively promote products and services to help members build valued financial relationships. Additionally, you will perform various tasks, including processing transactions, resolving member concerns, following proper procedures to minimize errors, reduce fraud, and promote the credit union philosophy.
Key Skills and Qualifications
- Ability to perform in an environment with frequent changes and competing demands
- Open to feedback and respond with professionalism and dignity delivering information to members and co-workers
- Ability to continuously learn and maintain knowledge of credit union systems, processes, and compliance requirements
- Ability to learn how to timely problem-solve and make decisions relevant to role and experience
- Ability to embrace and promote a positive, collaborative work environment
Benefits
This position offers a range of benefits, including medical, dental, vision, and life insurance coverage. Employees also have access to 401(k) plan, vacation time, sick leave, and paid holidays.
