What are the responsibilities and job description for the General Manager position at Twist Bakery and Cafe Inc?
Join Our Team as General Manager at Twist Bakery and Café!
About Twist Bakery Café: Founded in 2011 in Millis, MA, Twist Bakery Café proudly operates two thriving locations dedicated to creating delicious, handcrafted, crave-worthy food. We've reimagined the café dining experience, blending familiar and unexpected meals with exceptional baked goods to delight every member of the family. Our commitment to hand-selecting premium ingredients and nurturing a team that shares our passion allows us to build lasting connections—one delicious meal at a time.
Position: General Manager
Who We're Looking For: We're seeking an enthusiastic, experienced leader to manage our café operations. If you have a passion for excellent service, a commitment to culinary quality, and proven skills in managing successful restaurant teams, we'd love to meet you.
What You'll Do:
- Lead daily operations, ensuring a high-quality experience for every guest.
- Work proactively and is committed to delivering high quality work and upholding the company’s standards of excellence
- Oversee food preparation, ensuring consistency, quality, and compliance with health standards.
- Foster a positive work environment, developing team members through training and mentorship, and in the moment coaching.
- Manage inventory, budgets, financial records, and strategic goals.
- Address and resolve guest concerns with warmth and professionalism.
- Work hands-on across all café roles as needed, demonstrating expertise and teamwork.
Qualifications:
- Minimum 5 years' experience as General Manager, Assistant General Manager, or Managing Partner in polished casual, fast casual, or upscale dining.
- Proven ability to manage budgets, inventory, scheduling, and operations.
- Experience leading teams in a scratch kitchen environment.
- Ability in line cooking, espresso preparation, allergen management, expediting
- Strong communication and interpersonal skills.
- Keen attention to detail
Why Twist?
- Competitive compensation ($75,000-$85,000 depending on experience) and opportunities for growth.
- Bonus Potential
- 401K Options
- Health, Dental & Vision Insurance available
- Bonus potential
Ready to lead with passion and purpose? Apply today and bring your experience to the table.
Salary : $75,000 - $85,000
