What are the responsibilities and job description for the Host position at Twisted Tomato, LLC Blue Ridge?
Must be 18 or older to apply!
Job Summary:
We are seeking a friendly and customer-oriented Host/Host to join our team. As a Host, you will be responsible for providing exceptional guest services and ensuring a positive dining experience for our guests. Your role will involve greeting and seating guests, managing reservations, and assisting with various tasks to support the smooth operation of the restaurant.
Duties:
- Greet guests with a warm welcome and provide excellent customer service
- Manage reservations and ensure timely seating of guests
- Escort guests to their tables and present menus
- Assist in maintaining cleanliness and organization of the host/host station
- Answer phone calls and take reservations or address guest inquiries
- Collaborate with servers, bussers, and kitchen staff to ensure efficient service
- Monitor dining areas to ensure a clean and comfortable environment
- Handle guest concerns or complaints with professionalism and resolve issues promptly
- Assist with various tasks such as taking to-go orders, processing payments, or helping with food service as needed
Skills:
- Strong guest service skills with the ability to create a welcoming atmosphere
- Excellent phone etiquette and communication skills
- Familiarity with Point of Sale (POS) systems for order processing and payment handling
- Ability to build positive guest relations and provide personalized service
- Knowledge of restaurant operations and hospitality industry practices
- Willingness to assist team members in various tasks to ensure smooth operations
- Experience with POS system is a plus
- Previous food service establishment is preferred
We offer competitive pay rates and opportunities for growth within our organization. If you are passionate about providing exceptional customer service in a fast-paced restaurant environment, we would love to hear from you.
Note: All positions at our company are paid positions, including internships.
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $12 - $14
