What are the responsibilities and job description for the Field Service Technician - Fiber position at TWN Communications?
Technician Level: Field Service Technician - Fiber - Trainee
- Hardware installation
- Router configuration
- Test, terminate and OTDR fiber optics
o Residential NID installations
- Computer use
o Emails
o Reports
§ Daily (completion reports)
§ Expensepoint
§ Timesheets
o Clerical duties
- Issued service truck / tools / equipment
- Complete New Hire Safety Training
- Demonstrates installations within a 2-to-3-hour time period, progressing to quicker completion times.
- Completes Close out notes on all work orders in a timely manner.
- Certified as a TWN Fiber Field Service Technician by demonstrating all elements of FFST
- Offered Full-time employment
o Health care benefits
o 401K profit sharing enrollment
- Assists construction crew & warehouse with their tasks and assignments.
- Demonstrates greater independence as an installer
- Completes all safety training as assigned.
- Demonstrates competency of all router configurations, as well as varied installation requirements and applications.
- Complex Service calls are incorporated into schedule with on site or remote support.
- Trained and incorporated into On Call rotation.
- Demonstrates a responsible attitude for his position as a TWN Employee.
- Successfully completes all responsibilities and tasks as assigned.
- Tech’s daily schedule includes Installations and service calls
- Works independently.
- Is accountable for service truck, tools, gear, and equipment.
- Is willing to train FST Trainees
- Goes above and beyond the call of duty as a TWN Field Service Technician.
o Searches out new methods and solutions.
o Offers suggestions that are beneficial to TWN.
o Demonstrates and attitude of “ownership” for the company, exhibiting care and concern for all aspects of his job as if the company belonged to him.
- Carries out additional responsibilities and is accountable for them.
Must pass background check and drug screening
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- On call
License/Certification:
- Driver's License (Required)
Work Location: On the road
Salary : $16 - $19