Barista

Mission Statement:

To create opportunities for people of every ability to connect, work, grow, and thrive.

Vision Statement:

Life without labels.

Position Title: Barista

Qualifications: Experience in beverage and barista operations, and customer service

Reports To: General Manager & Hospitality Manager

Job Goal: To ensure that Two & Company provides exceptional beverages to its customers and great customer service.

Responsibilities:

Provide the best guest experience to all of Two’s guests. Ensure guests have a convenient, caring, and quality experience. Report guest issues and complaints quickly and professionally to management.

Become an expert in drink making recipes and processes and make exceptional quality drinks consistently. Prepare and serve coffee, espresso, cappuccino, tea, juices, smoothies, and other hot and cold beverages.

Greet customers, answer questions, and create a positive customer experience. Get to know regular customers and their preferences.

Maintain clean and organized work area, and restock supplies as needed. Clean equipment, utensils, and dishes.

Track inventory and communicate need to order supplies.

Operate cash registers and record sales. Adhere to cash handling policies.

Follow health and safety guidelines and report any potential safety hazards or employee accidents to management.

Be knowledgeable about coffee bean origins, brewing techniques, and new equipment. Also be able to communicate product information clearly and confidently.

Work closely with other baristas to take orders and provide timely service. They should also be able to work efficiently and remain composed under stress.

Support catering events and special events that may occur outside of normal business hours, including fundraisers and social events.

Consistently adhere to Two’s standard of excellence. Two’s 7 Touchpoints to Hospitality.

Become a member of Two’s overall culture fostering a team first environment. Participate in regular team meetings.

Communicate effectively with Hospitality team, Kitchen team, and Education team.

Must be willing to work weekend shifts.

Desired Qualities:

Hands-on experience with beverage/barista equipment

Demonstrate and embody the defining character traits Two Foundation is built upon:

Humble Spirit: Teachable attitude and a willingness to learn and accept constructive criticism

Grateful Heart: Embody a team spirit remembering we are here for those we serve

Hardworking: Organized, energetic, and detail oriented

Caring: A servant’s heart to help individuals reach their full potential

Patient, kind, flexible, positive, and a great communicator.

Embodies the Two Foundation’s Values:

Strive for excellence in all we do

Celebrate strengths and diversity

Inspire meaningful change

We’re better together

**Job duties and responsibilities are subject to change.

Job Type: Part-time

Pay: $14.00 - $18.00 per hour

Expected hours: 8 – 20 per week

Shift:

• Day shift
• Morning shift

Experience:

• Guest services: 1 year (Preferred)
• Barista experience: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Chagrin Falls, OH 44022 (Required)

Ability to Relocate:

• Chagrin Falls, OH 44022: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $18