What are the responsibilities and job description for the Customer Service Rep position at TWO MEN AND A TRUCK®?
TWO MEN AND A TRUCK® Princeton is NOW HIRING dedicated – people loving – customer focused individuals!
We are looking for enthusiastic team members that are self-motivated and enjoy a fast-paced work environment. By partnering with other staff members, you will use your strategic selling skills and in-depth knowledge of company products/services to build relationships with our customers.
What We Offer
- Pay rate: $18-$20 per hour DOE Commission!
- Medical, vision, dental and 401(k) available
- Life insurance
- Flexible schedule
- Paid time off
- Opportunities for training and advancement
Job Responsibilities
- Provide outstanding customer service on all calls and web leads
- Recommend moving services, boxes, supplies and equipment to all customers based on cost, availability or customer specifications
- Input information in to software for accurate estimating and scheduling; comply with federal, state, and local legal requirements
- Obtain customer feedback through regular follow-up calls, both during and after moves; calmly and professionally handle customer concerns
- Prepare all move-related paperwork and documents
- All other duties as assigned
Job Requirements
- High school diploma or GED; associate’s degree in a related field is preferred
- At least 1 year of sales/customer service experience the understanding of the selling process; TWO MEN AND A TRUCK® or moving industry experience is valuable
- Excellent customer relations skills: effective listening and communication
- Creative problem solver
- Organization time management skills; can adjust priorities as needed
- Confidence to initiate customer contact, and comfortable asking for the sale
- Strong team player who works productively with a wide range of people and personalities
- Basic computer/keyboarding skills
- Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK® Core Values
- Bilingual is a plus
- Willing to submit to a pre-employment drug test and background check
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in East Brunswick, NJ. The employer at this location is Post Avenue Services, LLC.
Salary : $18 - $20
