What are the responsibilities and job description for the Customer Service Repesentative position at TWO MEN AND A TRUCK®?
Customer Service Representatives earn $40,000 - $50,000 annually based on performance and ability to close the sale!
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great position for those who are self-starting and enjoy a fast-paced work environment. Join our team today!
WHAT WE OFFER
- Base pay commission!
- All inbound sales leads – NO COLD CALLING!
- Health Insurance available.
- Ongoing professional development, plus hands-on training prepares you for on-going success!
- We are a fun and supportive TEAM environment – come check us out!
RESPONSIBILITIES
- Provide outstanding customer service on all calls and online inquiries.
- Recommend moving services and products based on cost, availability, and customer specifications.
- Input information into internal proprietary move software to provide accurate moving estimates and schedule moves.
- Calmly handle customer concerns always displaying professionalism.
- Prepare move-related documents as necessary.
WHO WE’RE LOOKING FOR
- A minimum of 1 year of sales and/or customer service experience required; inbound sales, call center, retail sales, and/or other sales driven experience preferred!
- Excellent customer service skills (friendly, courteous and helpful).
- Effective listening and communication skills.
- Must be motivated by exceeding goals.
- Exceptional organizational and time management skills.
- Ability to analyze and solve problems effectively.
- Accurate; consistent attention to detail.
- Demonstrated understanding and application of effective selling strategies and techniques; confidence to initiate customer contact, and comfortable asking for the sale.
- Able to adapt quickly to changing priorities.
- Strong team player who works productively with a wide range of people and personalities.
- Basic computer and keyboarding skills.
- Must be willing to submit to pre-employment background check and drug screen.
Here at TWO MEN AND A TRUCK, our culture is important, which is why we are proud to be an Equal Opportunity Employer and seek out people with different backgrounds and experiences to join our team.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Dunwoody, GA. The employer at this location is Simply The Best Movers, LLC.
Salary : $40,000 - $50,000
