What are the responsibilities and job description for the Customer Service Representative/Sales Representative position at Two Men and A Truck?
- Provide outstanding customer service on all calls and online inquiries
- Recommend moving services and products based on cost, availability, and customer specifications
- Input information into internal move software to provide accurate moving estimates and schedule moves
- Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
- Prepare move-related paperwork and documents
- Have strong understanding of sales techniques and guiding customers through a process over the phone
- Hold positive tone over phone calls to provide the best customer experience.
- All other duties as assigned
- Rate of pay after training is $10.00/HR Commission.
Job Type: Full-time
Pay: $14.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $14 - $28
