What are the responsibilities and job description for the Customer Service Representative position at TWO MEN AND A TRUCK®?
TWO MEN AND A TRUCK® is hiring immediately enthusiastic, customer-focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
At TWO MEN AND A TRUCK® we offer a competitive compensation package with unlimited commission potential. We are looking for a seasonal Inside Sales Representative with the potential to go full time.
What We Offer
- Base pay unlimited commission potential
- Average pay: $42,000 annually
- Paid Time Off
- Full-time schedule: 8:00 am - 5:00 pm with the ability to work rotating Saturday's
- Medical, Dental, Vision, and 401(k)
Responsibilities
- Provide outstanding customer service on all calls and online inquiries
- Recommend moving services and products based on cost, availability, and customer specifications
- Input information into internal move software to provide accurate moving estimates and schedule moves
- Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
- Prepare move-related paperwork and documents
- All other duties as assigned
Requirements
- High school diploma or GED; associate’s degree in a related field preferred
- At least 1 year of sales and/or customer service experience
- Excellent customer service skills: effective listening and communication
- Ability to multi-task and enter customer data into move software while on the phone
- Confidence to initiate customer contact and comfortable asking for the sale
- Willing to submit to pre-employment background check and drug screen
- Creative problem-solving skills
- Exceptional organization and time management skills
- Strong team player who works productively with a wide range of people and personalities
- Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Mobile, Alabama. The employer at this location is SWS Investments & Holdings, Inc.
Salary : $42,000
