What are the responsibilities and job description for the Customer Service Representative position at TWO MEN AND A TRUCK?
TWO MEN AND A TRUCK Birmingham is seeking a Customer Service Representative. If you enjoy helping others by listening to their wants and needs and putting a plan in place to make that happen for them, we want to talk to you!
What You’ll Do :
As a Customer Service Representative, you’ll be the friendly, first point of contact for our customers, guiding them through the moving process and ensuring their experience is seamless. Here's how you will make an impact :
- Consult with Customers : Serve as a brand ambassador by responding to inquiries via phone and email, providing detailed information about our moving services.
- Sell Solutions : Identify customer needs, recommend tailored services, and close the sale with confidence.
- Build Relationships : Establish trust with customers by active listening to determine the needs and wants of customers, answering questions, and offering expert advice that best align with the customer’s wishes.
- Achieve Goals : Maintain consistent conversion and revenue goals by utilizing the support tools made available to you during training.
What We’re Looking For :
Backgrounds in roles such as office administration, medical front desk, or similar positions are highly valued.
Strong verbal and written communication skills to explain services clearly and confidently.
Why TWO MEN AND A TRUCK?
At TWO MEN AND A TRUCK Birmingham, w
e’re more than just movers; we’re a team that moves people forward—together.
We pride ourselves on providing excellent customer service, fostering a supportive team culture, and making a difference in our community. As a member of our team, you’ll enjoy :
How to Apply?
If you’re excited about a role that combines customer service, problem-solving, and community impact, we’d love to hear from you! Send your resume directly to Jessica.Hannah@twomen.com today.
