What are the responsibilities and job description for the Customer Service Representative position at TWO MEN AND A TRUCK?
TWO MEN AND A TRUCK Princeton is NOW HIRING dedicated - people loving - customer focused individuals!We are looking for enthusiastic team members that are self-motivated and enjoy a fast-paced work environment. By partnering with other staff members, you will use your strategic selling skills and in-depth knowledge of company products / services to build relationships with our customers.What We Offer
- Pay rate : $18-$20 per hour DOE Commission!
- Medical, vision, dental and 401(k) available
- Life insurance
- Flexible schedule
- Paid time off
- Opportunities for training and advancementJob Responsibilities
- Provide outstanding customer service on all calls and web leads
- Recommend moving services, boxes, supplies and equipment to all customers based on cost, availability or customer specifications
- Input information in to software for accurate estimating and scheduling; comply with federal, state, and local legal requirements
- Obtain customer feedback through regular follow-up calls, both during and after moves; calmly and professionally handle customer concerns
- Prepare all move-related paperwork and documents
- All other duties as assignedJob Requirements
- High school diploma or GED; associate's degree in a related field is preferred
- At least 1 year of sales / customer service experience the understanding of the selling process; TWO MEN AND A TRUCK or moving industry experience is valuable
- Excellent customer relations skills : effective listening and communication
- Creative problem solver
- Organization time management skills; can adjust priorities as needed
- Confidence to initiate customer contact, and comfortable asking for the sale
- Strong team player who works productively with a wide range of people and personalities
- Basic computer / keyboarding skills
- Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
- Bilingual is a plus
- Willing to submit to a pre-employment drug test and background checkThis job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Princeton, NJ. The employer at this location is Birdish, Inc
Salary : $18 - $20
