What are the responsibilities and job description for the Customer Service Representative position at TWO MEN AND A TRUCK?
TWO MEN AND A TRUCK in Oklahoma City is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great position for those who are self-starting and enjoy a fast-paced work environment. Join our team today!WHAT WE OFFER
- All inbound sales leads - NO COLD CALLING!
- Base pay of $12 per hour opportunities to earn commission on sales!
- Career advancement opportunitiesRESPONSIBILITIES
- Provide outstanding customer service on all calls and online inquiries
- Recommend / sell moving services, products, supplies, equipment, and other value-added services based on cost, availability, and customer specifications
- Utilize your sales proficiency to secure critical sales
- Enter, schedule and coordinate customer moves
- Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
- Prepare and accurately complete all required paperwork
- Follow-up with customers post-move to ensure satisfaction
- Calmly and professionally handle customer concerns, complaints or customer service issues
- Will participate in other sales, marketing and networking activities in addition to charitable move coordination as well as manage PR calendar
- All other duties as assignedREQUIREMENTS
- High school diploma or general education degree (GED) is required
- A minimum of 1 year of sales and / or customer service experience required; inbound sales, call center, retail sales, and / or other sales driven experience preferred!
- Excellent customer service skills (friendly, courteous and helpful)
- Effective listening and communication skills
- Must be motivated by exceeding goals
- Exceptional organizational and time management skills
- Ability to analyze and solve problems effectively
- Accurate; consistent attention to detail
- Demonstrated understanding and application of effective selling strategies and techniques; confidence to initiate customer contact, and comfortable asking for the sale
- Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
- Strong team player who works productively with a wide range of people and personalities
- Basic computer and keyboarding skills
- Must be willing to submit to pre-employment background check and drug screenThis job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Oklahoma City, OK. The employer at this location is Roll Sonner, Inc.
Salary : $12
