What are the responsibilities and job description for the Customer Service Representative position at TWO MEN AND A TRUCK®?
TWO MEN AND A TRUCK® in Gulf Coast is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
What We Offer
- $12 / hour base pay
- Annual pay raises based on performances
- Career advancement opportunities
- Ability to earn paid vacation after 1 year of employment
- Fun, family work environment
Responsibilities
- Provide outstanding customer service on all calls and online inquiries
- Recommend moving services and products based on cost, availability, and customer specifications
- Enter, schedule and coordinate customer moves
- Prepare and accurately complete all required paperwork
- Follow-up with customers post-move to ensure satisfaction
- Calmly and professionally handle customer concerns, complaints or customer service issues
- Will participate in other sales, marketing and networking activities in addition to charitable move coordination as well as manage PR calendar
- All other duties as assigned
Moving is stressful – join our team and help take the stress out of our customer’s day.
Requirements
- High school diploma or equivalent
- 100% drug free
- At least 6 months of customer service and/or sales experience
- Excellent customer service skills; effective listening and communication
- Friendly, positive voice, enjoys talking with others and assisting with their needs
- Strong computer skills
Salary : $12
