What are the responsibilities and job description for the Moving Consultant position at TWO MEN AND A TRUCK®?
Customer Service Representatives earn $40,000 - $60,000 annually based on performance and ability to close the sale!
TWO MEN AND A TRUCK® in Indianapolis is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great position for those who are self-starting and enjoy a fast-paced work environment. Join our team today!
WHAT WE OFFER
- Training wage of $18 per hour, after training base pay $18 per hour monthly commissions and bonuses
- All inbound sales leads – NO COLD CALLING!
- Flexible scheduling for full-time and part-time
- Fun work environment
- Paid weekly!
- Paid holidays
RESPONSIBILITIES
- Provide outstanding customer service on all calls and online inquiries
- Recommend/sell moving services, products, supplies, equipment, and other value-added services based on cost, availability, and customer specifications
- Utilize your sales proficiency to secure critical sales
- Enter, schedule and coordinate customer moves
- Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
- Prepare and accurately complete all required paperwork
- Follow-up with customers post-move to ensure satisfaction
- Calmly and professionally handle customer concerns, complaints or customer service issues
- Will participate in other sales, marketing and networking activities in addition to charitable move coordination as well as sell and promote junk removal services
- All other duties as assigned
REQUIREMENTS
- High school diploma or general education degree (GED) is required
- A minimum of 1 year of sales and/or customer service experience required; inbound sales, call center, retail sales, and/or other sales driven experience preferred!
- Excellent customer service skills (friendly, courteous, and helpful)
- Effective listening and communication skills
- Must be motivated by exceeding goals
- Exceptional organizational and time management skills
- Ability to analyze and solve problems effectively
- Accurate; consistent attention to detail
- Demonstrated understanding and application of effective selling strategies and techniques; confidence to initiate customer contact, and comfortable asking for the sale
- Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
- Strong team player who works productively with a wide range of people and personalities
- Strong computer and keyboarding skills, experience with multiple monitors is preferred
- Must be willing to submit to pre-employment background check and drug screen
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Morning shift
Work Days:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Sales: 2 years (Required)
Work Location: In person
Salary : $40,000 - $60,000
