What are the responsibilities and job description for the Systems Administrator position at Two Rivers Financial Group?
Job Details
Description
EDUCATION AND WORK EXPERIENCE
This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. Two Rivers reserves the right at any time with or without notice to alter or change job responsibilities, reassign, or transfer job position or assign additional job responsibilities, subject to applicable law. Two Rivers shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
POSITION COMPETENCIES
Description
EDUCATION AND WORK EXPERIENCE
- A bachelor’s degree or an equivalent combination of education and experience.
- Minimum of 2 years of experience, 5 years preferred, in a technical support environment.
- Experience as an IT professional in a regulated environment.
- Experience in Banking industry preferred.
- Exceptional communication skills, both verbal and written.
- Strong relationship building abilities.
- Ability to maintain the highest level of confidentiality.
- Ability to work independently and with a team.
- Strong organizational and prioritization skills.
- Active Directory (Entra ID is a plus)
- Networking experience (Switching/Routing/Firewall)
- O365 Admin Experience
- Windows Server experience (2022 is preferred)
- Intune Device Management (Both PC and/or Mobile device management)
- PowerShell or other scripting experience
- IdP (Identity Provider) setup and management
- DNS Management
- Carbon Black App Control experience
- Deskside Services:
- PC Install & Accessories
- Windows 10/11
- Printing
- Manage and maintain an environment, ensuring integration and performance across on-premises and cloud services.
- Configure and support networking infrastructure to ensure reliable and secure connectivity.
- Install, configuration, and maintenance of licensed software per licensing agreements.
- Monitor & maintain system backups, disaster recovery processes, and security assessments to ensure data integrity and confidentiality controls are effective.
- Install & maintain applications & servers running in our virtual data center.
- Ensure seamless interconnectivity with various systems, to include file servers, email servers and computer conferencing systems.
- Install, configure, and support ongoing usability of end user computers, peripherals and software within established standards, guidelines, and agreements.
- Provide end-user support for all IT-related issues, including software, hardware, and networking issues & requests.
- Work with vendor support contacts to resolve technical problems.
- Maintain inventory of all equipment, software, and software licenses.
- Respond to after-hours issues as needed (on call basis).
- Non-Exempt
- Light to Moderate Travel (to include all Two Rivers’ locations as needed)
- In-Office – Not Remote
- Full-time
This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. Two Rivers reserves the right at any time with or without notice to alter or change job responsibilities, reassign, or transfer job position or assign additional job responsibilities, subject to applicable law. Two Rivers shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
POSITION COMPETENCIES
- Customer Focus – Builds effective relationships, identifies customer expectations, sees issue(s) from the customer’s perspective and offers practical recommendations.
- Informing – Communicates information in a clear and precise manner by sharing appropriate amount and content of information. Chooses appropriate medium of communication.
- Influencing – Presents information in a way that causes others to listen. Considers alternate avenues to accomplishing goals and acts.
- Listening – Gives attention to customer, demonstrates non-verbal cues showing interest and responds with information and/or questions, as appropriate.
- Technical Skills – Demonstrates the knowledge and abilities necessary to perform required job elements to meet established standards. Remains current regarding developments and trends in area(s) of expertise.
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