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Auto Claims Adjuster II

TX Assoc of School Boa
Austin, TX Full Time
POSTED ON 3/13/2025 CLOSED ON 4/8/2025

What are the responsibilities and job description for the Auto Claims Adjuster II position at TX Assoc of School Boa?

Why Texas Association of School Boards (TASB)

We come from humble beginnings — picture a one-person organization created in 1949 to advocate for excellence in public education on behalf of Texas school board members. Flash forward to today, and we have over 500 employees working together to provide 1,024 school districts with purposeful resources so they can focus on what matters most — excellent and equitable education for all 5.4 million Texas students. 

We feel privileged to work alongside talented team-members who are passionate about education and enjoy learning from new and different perspectives.  We believe what makes our organization highly successful is the rich diversity our employees collectively bring to TASB with different backgrounds, skillsets, cultures and ethnicities, gender identities, interests, abilities, and work styles. And our passion for education and learning doesn’t end there. Our culture has always encouraged employees to grow and become their best selves both professionally and personally through a variety of innovative and collaborative development opportunities. You’re likely beginning to see why we’ve been regularly named by Austin Business Journal as a Top Ten Best Places to Work! 

TASB offers competitive pay, rich benefits (including retirement matching of 2:1 up to 5% after one year. This means that if you contribute 5% to the plan, TASB will contribute 10%), onsite daycare, onsite gym, wellness program, tuition reimbursement, remote work options, flexible schedules, and more. 

Every role at TASB thoughtfully complements our mission and the educational impact being made in communities across Texas. If you consider your work exceptional and want to help drive our mission forward, keep reading!

About You

As an Auto Claims Adjuster, you will investigate, evaluate, and resolve first party auto property damage claims as well as third-party liability and general liability claims made against members of the TASB Risk Management Fund.  Claims adjusters at TASB have a high level of engagement in providing claims services to our members. You will be responsible for an inventory of minor to moderately complex first and third-party claims.   

A Typical Day 

  • Interact with TASB Risk Management Fund members on a daily basis to deliver the highest quality of service to members in all aspects of daily job performance.
  • Investigate coverage and losses, evaluate damages, set reserves, and negotiate claim settlements on low to moderately complex first-party claims, and third-party claims against TASB Risk Management Fund members.
  • Act as a resource for other adjusters on the team especially those with less tenure, experience, or knowledge. 
  • Explain coverage issues and decisions to school district leadership. 
  • Collaborate with peers and claims leadership on claim strategy and resolution. 
  • If you’re still reading, we’d love to meet you!

How You’ll Make an Impact

  • Provide high quality claims investigations and best in class customer service to members, claimants, and attorneys throughout the claims process. 

Skills For Success

Education and Experience: 

  • High school diploma or equivalent required, Bachelor’s degree preferred. 
  • Texas Adjuster’s License applicable to primary area of responsibility. 
  • Two-three years’ experience working in an insurance or risk management related field preferred. 

Knowledge, Skills, and Abilities: 

  • Knowledge of insurance industry practices, specifically relating to claims against governmental entities. 
  • Demonstrated knowledge and application of Governmental Immunity and the Texas Tort Claims Act.
  • Strong oral and written communication skills. 
  • Understanding of traffic laws, negligence, and tort actions; and familiarity with medical terminology and concepts.
  • Excellent customer service skills. 

The TASB Difference

  • Enjoy competitive pay and rich benefit offerings.
  • Be part of a collaborative environment where every contribution impacts Texas public schoolchildren. 
  • Thrive in a culture that promotes bringing your whole self to work every day and emphasizes healthy boundaries and work-life balance.
  • Learn and grow individually and together through frequent professional development; diversity, equity, and inclusion panels; wellness seminars; and more. 
  • Work alongside transparent leaders with an open and consistent feedback approach.
  • Celebrate as a team with meaningful (and fun) events and tokens of appreciation throughout the year. 

Posting Notices

  • The health and safety of our employees and members, is our top priority.  
  • The Association is an equal opportunity employer and will not discriminate against an individual based on any of the following personal characteristics protected by law: race, color, national origin, religion, sex (including in relation to marital status, pregnancy, pay, sexual orientation or gender identity), age, disability, genetics or veteran status.
  • This position does not qualify for visa sponsorship.
  • Any job offer is contingent upon receipt of results of a satisfactory background check. 

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