What are the responsibilities and job description for the Reservations and Property Management Agent position at Tybee Beach Vacation Rentals and Property...?
Reservation Sales, Guest Services and Property Management Agent
Join our team in an exciting hospitality and property management industry opportunity. Positive, friendly, outgoing and team oriented personalities looking for a role in a medium sized family-run business with potential for career growth are encouraged to apply. Benefits include bi-annual bonuses based on tenure, employee and company performance.
Qualifications
- Quality engaging and professional communication skills across multiple communication streams, including phone, text/message boards, and email.
- Hospitality and property management experience is preferred but not mandatory.
- Computer Skills - Microsoft Office, Gmail, CRM, reservation and operations management software, etc.
- We currently do not allow new hires to work remotely.
- Reliable transportation to and from work location.
- Accuracy, reliability, consistency are must have performance traits.
Responsibilities
- Provide exceptional customer service by assisting clients with reservations, maintenance requests and inquiries.
- Place and receive calls to and from tenants, guests, potential guests, and property managers, owners and vendors.
- Manage front desk operations, ensuring smooth check-in and check-out processes.
- Utilize multi-channel communication systems to handle guest, tenant, vendor and owner communications efficiently.
- Maintain accurate records of bookings and guest information using computer systems.
- Collaborate with team members to enhance client and guest relations and address any concerns.
- Uphold hospitality standards and ensure a welcoming environment for all guests.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Overtime
Ability to Commute:
- Tybee Island, GA 31328 (Required)
Ability to Relocate:
- Tybee Island, GA 31328: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20