Product Manager

About Incent:

Incent is the leading and best-in-class provider of B2B youth banking services to US banks and credit unions. We are a wholly owned subsidiary of Tyfone and we enable financial institutions to provide and empower parents with the digital tools they need to help their kids learn, develop, and apply good money management habits throughout their life. Our solutions help kids learn and apply their knowledge to real-life earning, spending, saving, giving, and borrowing money.

We are an equal-opportunity employer and we encourage candidates from diverse backgrounds to apply.

About the role:

The Product Manager, Incent Youth Banking role will partner and collaborate with customers, market consultants, internal development and QA teams to design and enhance youth banking services for financial institutions, their customers and their customers’ kids. You will play a pivotal role in the Incent youth banking product lifecycle management – starting from market research to client feedback, you will be responsible for product feature definition, user experience, documentation, and delivery definition. Reporting to the General Manager, Incent, you will work with outstanding engineering and design teams to develop world class products.

Apart from the necessary engineering and technology meetings, you will participate in customer and partner meetings, as necessary, to understand and define the problem product requirements and manage our product life cycle from market and customer requirements to tactical activities leading to delivery.

Responsibilities include (but are not limited to) the following:

• Carry out market research to establish a competitive landscape and market definition.
• Research potential product features in terms of — usage, best practices, relevant regulations, and fraud potential.
• Research potential partner integrations, in terms of — differentiation, customer experience, revenue potential, and speed-to-market after evaluating the fintech ecosystem.
• Develop rationale, value definition, and differentiation for product features.
• Participate in product strategic planning, backlog grooming, and roadmap definition.
• Peruse the final product, by being an internal customer to the engineering team, essentially performing Internal User Acceptance Testing and feature sign-off.
• Manage the product lifecycle from market/customer requirements to tactical activities leading to general availability, handing off delivery and support.
• Launch planning and Go-to-market strategy support.
• Drive product development across development teams (primarily Customer Support / Sales Development/Engineering and Quality Assurance) through problem definition, requirements clarifications and finalization, scope definition, and co-ordination between teams.
• Provide the sales team and the CSM team the necessary technical expertise to enable them to sell the product to new prospects and cross-sell to existing customers. This involves product documentation, demos, and, as applicable, product training.
• Coordinate and build strong working relations with various internal stakeholders, including the executive Management team, Engineering, Sales, Marketing, Solution Consulting, and Quality Assurance.
• Create and monitor metrics that help you identify features and capabilities that create strong user adoption, engagement, and financial health as well as metrics that help financial institutions understand the benefits of the service.

Deliverables include (but are not limited to) the following:

To apply, email careers@tyfone.com with the job title as the subject line.