What are the responsibilities and job description for the Project Coordinator position at Tyfone?
About Incent:
Incent is the leading and best-in-class provider of B2B youth banking services to US banks and credit unions. We are a wholly owned subsidiary of Tyfone and we enable financial institutions to provide and empower parents with the digital tools they need to help their kids learn, develop, and apply good money management habits throughout their life. Our solutions help kids learn and apply their knowledge to real-life earning, spending, saving, giving, and borrowing money.
We are an equal-opportunity employer and we encourage candidates from diverse backgrounds to apply.
About the role:
A Project Analyst role will prospect and play a pivotal role at Tyfone’s youth digital banking subsidiary, Incent. Your responsibilities include developing detailed project plans, ensuring resource availability and allocation, and delivering every project on time within budget and scope. The Project Manager will work with clients directly to develop and deploy effective Youth Digital Banking solutions for customers.
Responsibilities include (but are not limited to) the following:
- Coordinate internal resources and third parties/vendors for the flawless execution of projects.
- Ensure that all projects are delivered on time, within scope, and within budget.
- Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.
- Ensure resource availability and allocation.
- Develop a detailed project plan to track progress.
- Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
- Measure project performance using appropriate systems, tools, and techniques.
- Report and escalate to management as needed.
- Manage the relationship with the client and all stakeholders.
- Perform risk management to minimize project risks.
- Establish and maintain relationships with third parties/vendors.
- Create and maintain comprehensive project documentation.
- Work closely with Product Development and Engineering to resolve complex issues reported by our customers.
- Coordinate with the account management team during the implementation lifecycle and post-launch stage to maintain customer relationships and communication.
- Host recurring customer conference calls to drive project execution; travel onsite to assigned customer facilities when necessary.
Skills and Qualifications:
- 0-2 years of project management experience preferably in the financial services or software industry with increasing demonstrated responsibility and success.
- Great educational background, preferably in the fields of computer science or engineering for technical project managers.
- Proven working experience as a project administrator in the information technology sector.
- Solid technical background, with understanding or hands-on experience in software development and web technologies.
- Excellent client-facing and internal communication skills.
- Excellent written and verbal communication skills.
- Solid organizational skills including attention to detail and multi-tasking skills.
- Strong working knowledge of Microsoft Office.
- PMP / PRINCE II certification is a plus.
- Experience with Work Management platforms like Wrike or Smartsheet.
- Experience with leveraging AI tools to drive automation.
Desired Skills:
- Previous use of JIRA, Confluence, and Wrike preferred.
- Previous work experience with the banking and financial industry as it relates to Internet home banking applications.
To apply, email careers@tyfone.com with the job title as the subject line.
