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Insurance customer service

Tyler Johnson Insurance Agency
Walnut Creek, CA Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 2/6/2025

At Tyler Johnson Insurance Agency , we pride ourselves on providing exceptional service and building long-lasting client relationships.

Our agency has a family-oriented atmosphere, with a low-pressure environment that encourages collaboration and growth. With over 100 years of experience shared among our team members, we are one of the top-performing Allstate agencies in California, maintaining client retention in the top 1% of agencies statewide.

Our employees appreciate our supportive work culture, competitive compensation, and extensive opportunities to learn from an experienced team.

We are seeking an Insurance Customer Service Representative to join our growing team. This position offers an excellent opportunity to develop your skills and experience in the insurance industry.

You will be responsible for answering customer inquiries, assisting with policy changes, and helping to quote and sell new policies.

The position comes with a base hourly pay of $24-$28 , along with bonus opportunities based on performance. Our agency also provides health benefits and retirement plans to ensure you are supported as you grow in your career.

Tyler Johnson Insurance Agency offers a unique opportunity to be part of a service-driven team where your growth is supported every step of the way.

Whether you are just starting your career or looking to develop new skills, youll find a welcoming, family-like atmosphere and plenty of opportunities to learn from some of the best in the business.

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Retirement Plan

Evenings Off

Weekends Off

Responsibilities

  • Answer customer phone calls and address inquiries
  • Assist clients with questions and concerns related to their policies
  • Make changes to existing policies as requested by clients
  • Provide quotes and sell new policies to potential customers
  • Support other team members and contribute to a positive work environment

Requirement

  • Strong communication skills with the ability to interact with clients in a friendly and professional manner
  • Quick learner, with the ability to adapt to new information and systems
  • Ability to work well in a team setting and collaborate with colleagues
  • Calm demeanor under pressure and ability to handle challenges with professionalism
  • Last updated : 2024-11-14

Salary : $24 - $28

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