Processing Analyst

Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP).

DESCRIPTION

The Processing Analyst is a full-time 12 month staff position that reports to the Assistant Director, Enrollment Operations. This position directs the process, maintenance and analysis of inquiries and application records by monitoring the integrity of prospective student records. This position is responsible for the evaluation and auditing of data related to admission, residency status, and enrollment yield. This position reports into the Office of the Registrar and will work closely with the Admissions Office, Office of Technology Services, and other enrollment management partners as needed.

ESSENTIAL FUNCTIONS AND DUTIES

Primary Responsibilities

• Handle and maintain confidential records on all College prospects and applicants
• Research issues regarding application documents and problem solve
• Utilize critical thinking and independent judgment to anticipate next steps and prioritize workload
• Oversee assigned files and specializations within the unit, ensuring accuracy and timeliness in processes
• Evaluate, analyze and process data into the College’s student information system to meet operational goals of accuracy and speed.

COMPETENCIES

Knowledge, Skills, and Abilities

Collaboration/Teamwork, Computer Software Skills, Customer Service, Data Analysis, Decision-making, Internet Research, Interpersonal Skills, Math Skills, Multi-tasking, Written Communication, Organizational Skills, Problem-solving, Project Management, Time Management, Typing/Word Processing

Work Environment: Periodic work required outside of normal business hours during peak times

Physical Demands: Sitting, walking, standing, lifting

Travel Required: None

QUALIFICATIONS

Required Education

Associate degree, or three years of relevant experience working in data assessment.

Preferred Education

Bachelor’s degree.

Preferred Qualifications

Previous experience in a higher education setting

Additional Job Specific Requirements

• Strong technical/computer skills, including a working knowledge of Microsoft Office Suite.
• Proactive approach to problem-solving.
• Excellent verbal and written communication skills.
• High level of accuracy and attention to detail.
• Comfortable in busy, open concept room with shifting priorities.
• Accurately estimate timelines and meets deadlines.

SUPPLEMENTAL INFORMATION

EXPECTATIONS

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Will have contact – in person, by email, or by phone – with staff, students, and the general public.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Regular and punctual attendance is an essential function of each employee.