Assistant Service Manager

Tyler Run Auto Sales is now seeking an Assistant Manager for our service repair shop.

Essential duties/responsibilities:

• Supervise service department staff/dispatch work to technicians
• Order parts/supplies as needed
• Communicate with service customers to determine the nature of any mechanical problem(s).
• Indicate on repair order the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in.
• Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later, by phone, for approval.
• Establish ''time promised.'' Dispatch work accordingly.
• Obtain customer's signature on repair order; provide customer with a copy.
• Follow up progress of each repair order during the day. Contact customers by telephone regarding any changes in the estimate or time promised. Record changes on repair order in approved fashion.
• Handle telephone inquiries regarding work in process and appointments.
• Compare final invoice with original repair order.
• Test-drive vehicles as necessary.
• Be responsible for quality control, to ensure that work is completed as requested and to reduce comebacks.
• Maintain safety/upkeep of the shop
• Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.

Starting pay will be based on prior experience.

Qualifications: High school diploma or the equivalent. Ability to read and comprehend instructions and information. General knowledge of vehicle mechanical operations required. Prior experience in automotive repair or parts sales preferred. Prior supervisory/leadership experience preferred. Drivers license and good driving record required. PC skills--ability to be trained on company's computer systems.

Tyler Run Auto Sales is part of Jack Giambalvo's Family of Dealerships. Mr. Giambalvo's business philosophy when he went into business was that the Sales Department will sell the first vehicle and the Service Department will sell the second, third and fourth. Forty years later and this is still our philosophy. Jack Giambalvo Motor Co.'s commitment to customer satisfaction is carried out everyday by over 250 co-workers and is evidenced by our award-winning sales and service.

Employees at Jack Giambalvo Motor Co. are provided a wide range of benefits.

• 401(k) Savings Plan w/company match
• Medical/Dental/Vision Insurance
• Health Saving Account
• Employee Assistance Program
• Company provided Life/Disability Insurance
• Uniform and Uniform Maintenance
• Paid Time Off Benefits
• Employee Discounts
• And much more!

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Why would you be a good fit for this position?

Experience:

• Automotive: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $20