What are the responsibilities and job description for the Entry Level computer Tech position at Tyler Vaullt Datacenter?
Job Description
Job Description
Job Title : Entry-Level Computer Technician
Position Summary : We are seeking an enthusiastic Entry-Level Computer Technician to join our growing IT team. This role involves providing desktop support, basic networking assistance, phone support, and equipment installation. The ideal candidate should have a passion for technology, excellent problem-solving skills, and a desire to learn and grow professionally.
Responsibilities :
Provide desktop support for end users, including hardware and software troubleshooting.
Assist with basic network troubleshooting and configuration tasks.
Respond to and resolve technical support inquiries via phone and in-person.
Install, maintain, and upgrade computer hardware, network equipment, and related peripherals.
Safely climb ladders and work in elevated locations when necessary.
Lift and move equipment weighing up to 50 lbs.
Collaborate effectively with team members and independently manage assigned tasks.
Maintain accurate documentation of work performed and issues resolved.
Maintain a clean and organized workspace.
Qualifications :
High school diploma or equivalent required; technical certifications or associate degree preferred.
Basic knowledge of computer hardware, software, and networking principles.
Strong communication skills for effective phone and in-person support.
Physical ability to climb ladders, lift at least 50 lbs, and maneuver comfortably to install equipment.
Enthusiasm for continuous learning and willingness to gain additional technical skills.
Prior IT support experience or internships preferred but not required.
Physical Requirements :
Must be comfortable climbing ladders and working in various physical environments.
Ability to lift, carry, and install equipment weighing up to 50 lbs.