What are the responsibilities and job description for the Customer Support Specialist (Moving Help) position at U-Haul?
Location :
2727 N Central Ave, Phoenix, Arizona 85004 United States of AmericaU-Haul is looking for an organized, friendly, and motivated call center representative who can work out of our Phoenix office! This position entails helping customers book, edit, reschedule, and / or cancel Moving Help services via phone, chat, and email. To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working with computers.
LOCATION : SHIFT SCHEDULE :
- Days Vary : Monday through Sunday
- Hours Vary : 6 : 00 a.m. - 4 : 00 p.m.
- Initial training hours : Onsite Monday-Friday 7 : 30am–4pm for four weeks.
- Holidays
Compensation : $15.00 / Hr
If you choose the Remote option for this position, Computer Speeds and Specifications test will be run.
Customer Support Specialist Responsibilities :
Customer Support Specialist Requirements :
Perks of joining the U-Haul fleet :
Get your career moving with a company that empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.
Here are just some of the programs U-Haul has available :
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are : Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Salary : $15
