What are the responsibilities and job description for the E-Roadside Assistance Agent - French Bilingual position at U-Haul?
Location :
2727 N Central Ave, Phoenix, Arizona 85004 United States of America
Love to help people? U-Haul Roadside Assistance is looking for quality, customer friendly candidates!
Bilingual French Roadside Assistance Agents take back to back incoming calls who are needing immediate assistance. As the leaders of the do-it-yourself moving industry, U-Haul Roadside Assistance works hard to ensure our customer’s safety and experience is handled with professionalism, care and support. At times, unexpected hurdles arise that warrant our Roadside Assistance team to step in and guide our customer back en route to their destination. U-Haul Roadside Assistance team members handle back-to-back incoming calls and initiate outbound calls to customers and roadside assistance service providers. As we actively listen to the customer’s experience, it is vital that clear detailed notes are built on every call for proper documentation purposes.
- eLearning and Instructor led education!
- Train and work from home - Flexible schedules!
- Contact center career path available, including work from home team members!
- Benefits include : Medical Reimbursement Plan, Dental Plan, Vision Plan,
REQUIREMENTS
THIS POSITION MIGHT BE FOR YOU IF
SCHEDULES
THE FOLLOWING IS REQUIRED TO WORK FROM HOME
THE FOLLOWING TECHNICAL REQUIREMENTS MUST BE MET TO WORK FROM HOME
THE FOLLOWING ARE NOT PERMITTED WHEN WORKING FROM HOME DUE TO COMPATIBILITY, PERFORMANCE, SECURITY OR OTHER CONCERNS :
DO YOU MEET THE MINIMUM TECHNICAL REQUIREMENTS?
EXCEPTIONS : Hiring in all states / cities / counties except the following - CA, DC, Chicago, New York City, Seattle and Montgomery County.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are : Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
