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Regulatory Compliance Specialist

U-Haul
Phoenix, AZ Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 4/22/2025

Location :

2721 N Central Ave, Phoenix, Arizona 85036 United States of America

Primary Function : Under the direction of the Director of Compliance, research and analyze legal and regulatory issues in order to provide executive summary and recommendations. Monitor and research federal and state laws and regulations for compliance trends and changes that affect business and operations. Provide guidance to the director on such trends and changes as needed. Various administrative duties.

Essential Duties :

Note : Essential Duties are not exhaustive and may be supplemented as necessary. Don’t meet a specific requirement, but feel you have the intellect and the skill set to adapt? Don’t hesitate to apply!)

Conduct regulatory research, including corporate organizational issues and corporate filings.

Fulfill product filing requirements, premium and claim processing requirements as required on a state by state basis.

Assist in the maintenance of a comprehensive compliance program, including related records and files, while developing Subject Matter Expert level knowledge of the company’s compliance needs.

Proactively and on a regular basis, research and compile state guidelines. Coordinate with Compliance team to monitor, review, summarize and distribute reports and other information on law or regulatory changes to all affected departments as warranted.

Acknowledge receipt of all complaints; enter complaint information accurately; obtain all required and relevant information from all company files draft a complete response to the complaint, respond to any follow-up inquiries, and prepare quarterly and annual complaint analysis reports.

Fill all policy forms, applications advertising and related documents with the relevant state departments of insurance; maintain records of said filings, monitor all state responses and the timeliness of the company’s re-submittal, and notify all interested parties once submittals have been approved.

File all corporate reports, including Annual Market Conduct Reports, Data Match Reports, Holding Company Forms, as well as all other state-mandated reports. Maintain all corporate records to include such reports, licenses, licensure files, and all other related records and documents.

Maintain complete records of all subpoenas, discovery and other requests for information and coordinate responses with relevant departments of the company.

Research, write, edit and proofread compliance-related articles and bulletins for internal use and for distribution to the company’s producers in both paper and electronic form.

Coordinate internal corporate compliance-related educational efforts (Anti-Fraud related training, etc.); track progress of these efforts for submission as warranted to state departments of insurance.

Other Duties :

Assume duties as needed upon assignment by the Director of Compliance.

Education / Training Requirements :

Bachelors degree and / or Legal Assistant / Paralegal designation or the equivalent experience in an insurance-centric working environment. Insurance, Regulatory and / or Compliance experience preferred.

Skills / Required Knowledge / Tools :

Must possess excellent verbal and written communication skills. Must demonstrate the ability to prioritize and meet deadlines and manage time efficiently. Must demonstrate the ability to understand and use legal research with training. Must possess intellectual curiosity and the ability to learn new disciplines rapidly. Basic understanding of life insurance is required. Must have excellent knowledge of Microsoft Office (Word, OneNote and Excel) and SERFF. Westlaw and other internet legal search experiences a plus.

U-Haul Offers :

Full Medical coverage

Prescription plans

Dental & Vision Plans

New indoor fitness gym

Gym Reimbursement Program

Registered Dietitian Program

Weight Watchers

Onsite medical clinic for you and your family

Career stability

Opportunities for advancement

Valuable on-the-job training

Tuition reimbursement program

Free online courses for personal and professional development at U-Haul University®

Business and travel insurance

You Matter Employee Assistance Program

Paid holidays, vacation, and sick days

Employee Stock Ownership Plan (ESOP)

401(k) Savings Plan

Life insurance

Critical Illness / Group Accident

24-hour physician available for kids

Subsidized gym / membership

MetLaw Legal program

MetLife auto and home insurance

Mindset App Program

Discounts on cell phone plans, hotels, and more

LifeLock identity Theft

Savvy consumer wellness programs- from health care tips to financial wellness

Dave Ramsey’s SmartDollar Program

U-Haul federal credit union

Wellness Program

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are : Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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