What are the responsibilities and job description for the Sales and Support Representative position at U-Haul?
Job Title: Sales and Support Representative
U-Haul Holding Company is seeking a sales-oriented individual for the position of Sales and Support Representative.
Job Description:
This role involves assisting customers with various U-Haul products and services in a fast-paced environment.
Responsibilities:
- Interact with customers, providing product information and addressing their inquiries.
- Manage rentals and inventory using smartphone-based U-Scan technology.
- Operate company-owned equipment such as forklifts, trucks, and trailers.
- Perform routine equipment maintenance and inspections.
- Provide exceptional customer service, answering questions and resolving issues promptly.
- Process rental invoices and equipment returns.
- Install trailer wiring and hitch systems.
- Offer certification training for propane filling (upon employment).
Work Conditions:
Employees may be required to work in variable weather conditions, wear protective gear, and adhere to safety protocols.
Physical Requirements:
The job demands moderate physical activity, including standing, walking, bending, and lifting heavy equipment (at least 50 lbs).
Benefits:
- Stable career opportunities
- Professional growth and development
- Reimbursement for mindset app and gym memberships
- Eligibility for health insurance, paid time off, and life insurance
- Access to discounts on tech devices, travel, and more
- Retirement savings plan and employee stock ownership plan
- Additional benefits include dental and vision coverage, business travel insurance, and identity theft protection