What are the responsibilities and job description for the Workers' Compensation Specialist position at U-Haul?
Job Description:
Risk Management is looking for an entry level Injury Counselor to be responsible for the investigation, handling and oversight of incidents resulting in Team Member injuries. Under the direction of the Workers’ Compensation Program Manager, the successful candidate will investigate claims and coordinate all related activity with U-Haul Marketing Company management, and the Third Party Administrator, to bring each assigned claim to its best possible resolution.
Additionally, the successful candidate will assist with administrative tasks and special projects within the department as assigned.
Essential Duties:
- Assist injured Team members to ensure they receive appropriate medical care following on-the-job injuries
- Promptly and thoroughly investigate newly reported work related injuries to determine compensability
- Thoroughly document essential information on each reported incident in U-Haul claims management system
- Coordinate with local U-Haul management to facilitate Return to Work when feasible and appropriate
- Manage all key components of each assigned claim to ensure optimum handling and best possible resolution
- Assist in administrative tasks as assigned
Requirements:
- Empathetic with a desire to help people
- Proven track record of accomplishing goals and exceeding expectations
- Superb verbal and written communication
- Basic knowledge of Workers’ Compensation and/or claims handling process preferred, but not required
- Organized, with focus on attention to detail
- Strong aptitude for technology / Handling of confidential information
- Swift, detailed follow-up on pending projects/matters
- Ability and desire to grow in the position and take on additional responsibilities.
U-Haul Offers:
- Full Medical coverage
- Prescription plans
- Dental & Vision Plans
- New indoor fitness gym
- Gym Reimbursement Program
- Registered Dietitian Program
- Weight Watchers
- Onsite medical clinic for you and your family
- Career stability
- Opportunities for advancement
- Valuable on-the-job training
- Tuition reimbursement program
- Free online courses for personal and professional development at U-Haul University®
- Business and travel insurance
- You Matter Employee Assistance Program
- Paid holidays, vacation, and sick days
- Employee Stock Ownership Plan (ESOP)
- 401(k) Savings Plan
- Life insurance
- Critical Illness/Group Accident
- 24-hour physician available for kids
- Subsidized gym/ membership
- MetLaw Legal program
- MetLife auto and home insurance
- Mindset App Program
- 50%Discounts on cell phone plans, hotels, and more
- LifeLock identity Theft
- Savvy consumer wellness programs- from health care tips to financial wellness
- Dave Ramsey’s SmartDollar Program
- U-Haul federal credit union
- Wellness Program
