What are the responsibilities and job description for the Customer Service Advisor/Consultant position at U-J Chevrolet?
The Service Advisor should be able to meet and greet customers with a positive attitude and a smile on their face. The Service Advisor needs to be able to answer question and identify the need for and sell the work on both repair and maintenance. The Service Advisor is the first-person customers make contact with.
The Service Advisor is the liaison between customers and technicians who perform the maintenance and repairs as well as the entire dealership.
Responsibilities
- The Service Advisor must be able to identify with the need and reasons for maintenance and repairs to the customers vehicle. The Advisor must be able answer customers question/inquires. questions
Qualifications
- Proven work experience as an Advisor or similar role.
- Familiar with and understand Service maintenance and needs.
- Must have good communication skills with both customers and Technicians.
- Paid Holidays and Vacation, 401 Retirement
