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Insurance Claims Manager – Shipping & Logistics Insurance

U-PIC Shipping Insurance
Westlake, CA Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/14/2025

About Us

Shipping and logistics power global commerce, and we’re the behind-the-scenes force ensuring those shipments are protected, secure, and covered when things go wrong. As a leading provider of shipping insurance solutions for 36 years, we help businesses safeguard their operations with cost-effective, high-value coverage—and we need a sharp, strategic Claims Manager to lead our claims team.

This isn’t just another management role—it’s a chance to own and refine a critical part of our business. You’ll oversee a high-performing team, optimize claims processes, and tackle complex cases in a fast-paced, high-growth industry. If you’re an experienced claims leader with a knack for compliance, fraud detection, and process improvement, we want you to be on our team.

What You’ll Do

  • Oversee the full claims lifecycle—from submission and investigation to adjudication and resolution.
  • Lead, train, and mentor a small but highly efficient claims team.
  • Develop and implement claims policies and procedures to improve efficiency and accuracy.
  • Identify trends in claims data to proactively manage risk and prevent fraud.
  • Ensure strict compliance with insurance regulations and industry best practices.
  • Collaborate with underwriting and sales teams to refine policy wording and minimize claims disputes.
  • Directly handle complex or high-value claims as needed.

What You Bring

  • 5 years of claims management experience, preferably in parcel shipping insurance, cargo insurance, or property & casualty insurance.
  • Active insurance adjusters license (required) must be licensed to handle claims in California (additional state licenses a plus).
  • Strong expertise in claims adjudication, fraud detection, and regulatory compliance.
  • Proven leadership skills with experience managing and mentoring a team.
  • Excellent problem-solving, negotiation, and communication skills.
  • Experience with claims management software and a track record of process automation and optimization.
  • Why Join Us?

  • A thriving industry—shipping and logistics insurance is in high demand.
  • Leadership role—take charge of a growing team and drive real change.
  • Competitive salary strong benefits package.
  • Collaborative, forward-thinking environment—work alongside industry experts.
  • If you’re an experienced claims professional with leadership skills and a strategic mindset to manage and optimize a fast-moving claims department, we want to hear from you.

    Apply today and help shape the future of shipping insurance!

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    Job openings at U-PIC Shipping Insurance

    U-PIC Shipping Insurance
    Hired Organization Address Westlake, CA Full Time
    About Us Ecommerce is booming, and every package shipped represents risk, cost, and opportunity, that’s where we come in...

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