Resource Coordinator

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
  
  
  

REPORTS TO: Manager of Doping Control Operations FLSA: Non-Exempt

SUPERVISES: N/A Last revised: July 2024

• Cover Letter Submission is Required***
  
  
  

USADA is seeking a dedicated and driven person to help our organization fulfill its mission to "Stand with athletes to champion their right to clean sport, inspire true and healthy sport, and promote the integrity of sport.” This is an incredibly exciting time to join Team USADA, as we continue to grow our Anti-Doping program and work to support major international competitions such as the Olympic and Paralympic Games in 2024 (Paris), 2026 (Milan), and 2028 (Los Angeles). New team members will have the chance to help ensure USADA is well-positioned in the near and long term for these opportunities as we look to the future with our efforts to protect clean athletes. With the 2028 Games on domestic soil, there will also be opportunities and growth potential over the years for USADA team members to underpin the organizing committee’s commitment to a clean Games.

JOB SUMMARY: The Resource Team Coordinator is responsible for managing and coordinating resources for various programs and projects within Doping Control Operations (DC Ops). This role involves close collaboration with multiple teams and stakeholders to ensure the smooth execution of activities, certification processes, and feedback management. The position requires strong organizational skills, effective communication, and the ability to manage multiple ongoing projects.

RESPONSIBILITIES:

• Doping Control Officer (DCO) Resource Development: Assist the Resource Lead with the development and deployment of DCO resources.
• Onboarding and Training: Assist the Resource Lead with onboarding, training, and development of new hires, including updating SOPs and conducting training.
• IC Onboarding: Send, track, and maintain onboarding documents for independent contractors such as BCOs (Blood Collection Officers) and Chaperones; Including initial contract and required compliance documentation.
• Special Operations Program Coordination: Coordinate the Special Operations Program, monitor test spreadsheets/communications, and communicate with stakeholders on needs and issues.
• Testing Team Coordination: Serve as the primary point of contact for DCO testing needs, assist testing teams in finding DCOs, and manage ongoing projects during the week.
• Records Testing Coordination: Coordinate records testing, act as the point of contact with key stakeholders, and oversee the full program conversion to DC Ops.
• Sample Collection Personnel (SCP) Requirement Tracking: Work with HR to manage SCP safety certification processes, ensure certifications do not lapse, and update relevant teams regularly.
• Monitor Athlete Feedback: Regularly check for athlete feedback, monitor and flag issues, and develop a communication plan.
• Chaperone Approval Process: Create and maintain a Standard Operating Procedure (SOP) for the chaperone approval process.
• SCP Paperwork Oversight: In coordination with the Legal department, monitor and update all paperwork used in the field to ensure accurate documentation is maintained.
• Internal Software Expertise: Develop hands-on knowledge of internal softwares used for test execution and planning to better serve SCP.
• Oversight of DC Ops Inbox: Ensure the inbox process is maintained, follow up on emails, and collaborate on reconciliation of completed tests.
• Manage and Maintain Internal Reporting: Oversee sample collection personnel performance reporting.
• Annual Event Schedule: Coordinate with testing teams to maintain an annual event schedule.
• Other duties as assigned.
  
  
  

GENERAL:

• Maintain confidentiality at all times
• Have no affiliation with sample collection organizations outside of USADA
• Keep USADA aware of issues in the field and/or any conflicts of interest
• Projects and other duties as assigned
  
  
  

REQUIRED QUALIFICATIONS:

• Minimum 1-2 years’ experience in educational content creation, customer service, group facilitator, or other related fields
• Moderate proficiency in iOS products and MS Programs (World, Excel, Outlook)
• Excellent oral and written communication skills
• Creative problem solver and critical thinker
• Ability to multitask and to work accurately under pressure
• Excellent organizational skills, time management and attention to detail
• Values Integrity, Justice, and Respect among internal and external constituents
  
  
  

DESIRED QUALIFICATIONS:

• Bachelor’s degree in an applicable field or equivalent and applicable experience
• Teaching certification, curriculum development specialist
• Microsoft or LinkedIn certifications in: MS Office suite, facilitation, systems/process development, organizational development