What are the responsibilities and job description for the Front Desk Operations Assistant position at U.S.Arts & Design Academy?
Overview:
U.S. Arts & Design - Irvine seeks a Front Desk Operations Assistant for a part-time position working 10-30 hours per week at a competitive hourly rate of $20 per hour after an initial three-month probationary period, with an hourly rate of $18 per hour for the duration of the probationary period.
As an Operations Assistant, your responsibilities will include, but are not limited to:
- Monitor and manage student attendance
- Performing data entry and database maintenance tasks
- Assisting with weekly, monthly, and annual reconciliations, billing, and financial statements
- Maintaining the cleanliness and organization of the school
- Communicate professionally with students, parents, and staff in both English and Chinese.
- Learn and effectively use our proprietary software systems
- Response messages by WeChat, and received phone calls.
Requirements:
- Previous experience as a Front Desk Agent or similar role is preferred
- Strong computer literacy, including proficiency in Microsoft Office Suite
- Excellent verbal and written communication skills in both English and Chinese
- Ability to multitask and prioritize tasks effectively
- Familiarity with phone systems and office equipment
- Exceptional customer service skills with a friendly and professional demeanor
- Strong attention to detail and accuracy in handling guest information
Working Hours:
- 3:00 p.m. to 8:00 p.m., Monday through Friday.
- Thursdays off
- Saturday 9:00 a.m. - 6:30 p.m.
- Sunday 11:00 a.m. - 6:30 p.m.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $18 - $20