Demo

Learning Consultant

U.S. Bank National Association
Tempe, AZ Full Time
POSTED ON 4/1/2025 CLOSED ON 4/14/2025

What are the responsibilities and job description for the Learning Consultant position at U.S. Bank National Association?

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Learning Partners are responsible for developing, implementing, and driving learning strategies within their assigned business lines or business units that are aligned with current and future capability and skills needs. Interacts and effectively manages relationships with Talent Consultants and senior leadership to create strategy and vision for the learning plan in complete alignment with business and talent priorities. Cultivates networks and establishes proactive partnerships with stakeholders to manage current and future demands, consults on learning solutions that support talent strategies, and supports business change and growth. Creates and delivers external market insights, as well as qualitative and quantitative data to assigned business unit(s) to recognize trends and assess learning strategy effectiveness. Focuses on developing consulting capabilities, positioning the broader learning organization as a strategic partner for business leaders and across the Human Resources function. Assesses and manages risk while considering the objectives and goals of the business.
Designing and managing comprehensive learning programs that meet the unique needs of the payments channel, integrating best practices in instructional design and adult learning principles.
Building and maintaining strong relationships with senior leaders and stakeholders to influence and drive the learning strategy, ensuring alignment with strategic business goals.
Developing and executing detailed project plans, ensuring timely delivery of learning initiatives.
Creating and delivering external market insights, as well as qualitative and quantitative data analyses to assigned business unit(s) to recognize trends and assess the effectiveness of learning strategies.
Establishing metrics for learning measurement and evaluating training curricula, materials, and programs in light of business objectives to recommend actionable improvements.
Facilitating engaging training sessions, workshops, and presentations that enhance knowledge retention and application among employees.
Assessing and managing risk while considering the objectives and goals of the business, ensuring that learning initiatives are sustainable and scalable.
Collaborating with Sales Leaders on performance management to address low performance within sales teams, identifying areas for improvement, and implementing targeted training solutions to enhance overall performance.
Leveraging experience with sales teams to develop training that specifically addresses the unique challenges and dynamics of sales environments.
Basic Qualifications
  • Bachelor’s degree in business, human resources, or related field, or equivalent work experience
  • Eight or more years of learning and development, HR, business, or managerial experience
Preferred Skills/Experience
  • Thorough understanding of adult learning principles, practices, and learning sciences particularly in the areas of instructional design, delivery, impact evaluation, and learning technology
  • Ability to facilitate and guide solutions to enable the business to achieve its strategic objectives through the development of talent
  • Ability to interpret data to evaluate the effectiveness of training curricula, materials, and programs in light of business objectives and recommend action
  • Effective interpersonal, verbal and written communication skills
  • Advanced degree preferred

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,605.00 - $131,300.00 - $144,430.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Salary : $111,605 - $131,300

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