What are the responsibilities and job description for the Collections Specialist position at U.S. Bank (U.S. Bancorp)?
A company is looking for a Collector to manage delinquent accounts and facilitate repayments.Key ResponsibilitiesCollect payments on assigned delinquent accounts through documentation review and customer contactArrange repayment schedules to minimize organizational lossMaintain accurate records of customer interactions and payment arrangementsRequired QualificationsHigh school diploma or equivalentTwo to three years of experience in collections and / or customer serviceGood knowledge of loan collection policies and fair debt collection practicesAbility to identify and resolve exceptions and organize informationExperience in customer service relations
