What are the responsibilities and job description for the Senior Product Manager - Consumer Banking position at U.S. Bank?
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Product Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human plus digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions). Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures.
In their role as a Product Manager, this individual will be responsible for direct ownership of an offshore business line led team to deliver on priority work within their core team. This includes caring for the following :
- Serve as the strategic liaison between the Journey & Offshore Delivery (BL Engineering) teams and the Digital organization, Product teams, Growth Studio and other product teams across the Consumer Segment.
- Facilitate connection between business line and stakeholder teams, both within and outside of the cure offshore team.
- Coordinate roadmaps and backlog for their team.
- Demonstrate a deep understanding of the different customer-facing employee groups and sales leadership priorities.
- Define success for launch readiness for new features and engages with enabling functions (e.g. – marketing, go-to-market, change management, branch, phone and digital enablement).
- Ensures alignment to business objectives, manages prioritization of reporting needs, and provides regular updates on progress against goals.
- Engages in Capital Investment preparation on behalf of their team.
- Resource management : Ensures alignment of the work to the capacity of the teams and manages tradeoffs.
- Coordinates with leaders of all disciplines to ensure the right skills are aligned to the work that has been prioritized.
- Align office hours to meet the demands of both the offshore delivery team and onshore stakeholders.
RESPONSIBILITIES :
PRODUCT PROFITABILITY
PRODUCT STRATEGY, VISION, AND PLANNING
PRODUCT DEVELOPMENT
CHANNEL ALIGNMENT AND MANAGEMENT
ADOPTION
CUSTOMER EXPERIENCE RESEARCH, INSIGHT AND EXECUTION
GO TO MARKET AND SALES ALL CHANNELS
PERFORMANCE MEASUREMENT AND OPTIMIZATION
MARKETING AND ANALYTICS
PREFERRED SKILLS / EXPERIENCE
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants
Benefits :
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and / or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
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