What are the responsibilities and job description for the Business Inside Sales Representative position at U.S. Cellular?
Generate account growth from existing U.S. Cellular customers through outbound calling and outreach efforts. You will help our customers achieve their business needs by fostering great relationships. Responsible for achieving sales quota by skillfully and assertively marketing the value of U.S. Cellular's business solutions and driving decisions on mobile and IoT buying.
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Handle a base of customers to ensure retention; use cross sales techniques and up sell to new and existing customers.
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Strategically assess and achieve client success via sales techniques, including effective questioning, objection handling and competitive selling.
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Build strong relationships with business channel customers through strategic account reviews and customer lifecycle interactions, targeted at achieving customer loyalty, retention and profitable account growth
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Work with business customers and influence technology decision makers.
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Manage and prioritize a customer portfolio, demonstrate ability to achieve quotas to drive growth.
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Build compelling narratives and utilize storytelling as a client engagement strategy.
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Maintain accurate, up-to-date customer records in the organizations customer relationship management platform (CRM)
- High School diploma or state equivalency
- Fluent in outbound customer contact areas - outbound calling, e-mails, texts and content delivery
- Meticulous with CRM activity documentation and customer response monitoring
- Ability to quickly overcome objections
- Strong organization skills and attention to details
- Strong listening, verbal, and presentation skill
PREFERRED QUALIFICATIONS
- Experience concentrated in wireless or related telecommunications industry
- Three or more years of successful Inside sales experience, with proven track record to meet or overachieve goals
Associates have access to healthcare benefits (medical, dental and vision), retirement plans (a 401(k) plan with company match and a pension plan funded by the company), Paid Parental Leave (6 weeks after 6 months of employment), Basic Life Insurance (if eligibility requirements are met), Education Assistance (after 3 months of employment), paid Vacation Days (15 days accrued per year for full-time/6 days accrued per year for part-time), paid Sick/Care-Giver Days (6 days accrued per year), and seven paid national holidays and one floating holiday, among others. Short Term Disability (after 6 months of employment) and Term Disability (180 day waiting period) coverage is also available for full-time associates. Associates Scheduled to work under twenty hours per week or for a limited term are eligible for medical plans and retirement plans (a 401(k) plan with company match and a pension plan funded by the company).
U.S. Cellular® is an EEO employer and gives consideration to qualified applicants without regard to race/color/age/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status, pregnancy or genetic information.
Salary : $20 - $24
