Coordinator, Member Relations

About Us: If you are passionate about the ability of American business to improve lives, solve problems, and strengthen society, the U.S. Chamber of Commerce is the place for you. As the world’s largest business organization, we believe in building a future that gives everyone the opportunity to pursue a better tomorrow. We make it our job today–and every day–to build the strongest relationships possible among the American people, business leaders, and elected officials in Washington, D.C., state capitals, and countries around the globe. For them and the businesses we represent, the U.S. Chamber is a trusted advocate and partner.   We are driven by the pursuit of innovation and partnership and hold ourselves to the highest standards. Our commitment to our members is matched only by our commitment to our employees. As part of our team, we will support your long-term career development while delivering relevant learning opportunities. We will empower you to lead, develop deep expertise, and find new approaches to solving the toughest challenges.     Position Overview: The U.S. Chamber of Commerce Member Relations Department seeks an entrepreneurial, customer-service focused individual to join our team and support the development, engagement, and retention of our corporate members, working collaboratively with colleagues across new business, member engagement, and research. The ideal candidate will be detail oriented, highly organized, and driven by a desire to deliver member value.      Responsibilities: Schedule and coordinate external meetings, compile briefing materials, and draft and manage follow-up. Track member engagements and touchpoints in Salesforce and use the CRM to generate reports, identify trends, and drive positive business outcomes. Deliver and track invoices for membership dues, ultimately ensuring that the payments arrive by due dates set by internal leadership. Develop guest lists, send invitations and provide on-site support for member events. Be a generous team contributor. Perform other projects as assigned.     Qualifications: Bachelor’s degree and 1-2 years of relevant membership, fundraising, or sales support experience. Strong verbal, written, and presentation skills, with the ability to communicate with senior leaders with confidence and grace.  A strong client service ethic. Meticulous attention to detail and superior organization. Ability to manage complex and fast-changing portfolios of work and prioritize effectively in response. Comfort with ambiguity. An interest in policy and politics with a solid understanding of the Chamber’s work and value. An entrepreneurial spirit and a track record showing initiative and ownership of work. Experience using a CRM, such as Salesforce. Proficiency with the Microsoft Office Suite, notably Microsoft Excel and PowerPoint.     The salary range for this position is $50,336.00 - $60,000.00. The actual salary paid for this position will vary based on market data, an applicant’s qualifications, relevant degrees, certifications, and other factors. Our full-time employees are eligible for benefits, including health care, vision, dental, retirement, and paid leave.   We recruit, employ, train, compensate, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, status as a protected veteran, genetic information, or any other characteristic protected by federal, state, or local law. Our talent acquisition and employment policies are inclusive. We respect both the spirit and letter of the laws of equal employment opportunity.

Salary : $50,336 - $60,000