What are the responsibilities and job description for the Intake Clerk position at U.S. Courts?
Duties
POSITION OVERVIEW
This position is organized in the Operations section of the U.S. District Court Clerk's Office, with responsibilities that include clerical duties that support initial filings, collection of required fees, and the processing of mail, all with a focus on customer service and in accordance with approved rules, procedures, and internal controls. Limited situational telework may be available per policy at the discretion of the Clerk of Court.
DUTIES AND RESPONSIBILITIES
- Act as a receptionist, providing accurate and appropriate information to customers.
- Assist in the receipt and review of incoming documents to determine conformity with appropriate rules, practices, and/or court requirements.
- Inform customers of required fees, receive payments, and issue receipts. Process funds in the automated cash register, process credit card payments, and maintain the check log.
- Sort, classify, and file case records. Retrieve files and make copies of records for court personnel, attorneys, and others.
- Sort, process, and distribute mail to appropriate departments and judicial chambers. Operate postage equipment and affix appropriate postage to official mail.
- Provide backup coverage for team members and other departments, as required.
- Perform other duties, as assigned.
Requirements
Conditions of Employment
- Employees must be United States citizens or eligible to work in the United States.
- Employees will be hired provisionally pending the results of a background investigation.
- Employees are required to adhere to the Code of Conduct for Judicial Employees.
- Employees are required to use Electronic Fund Transfer (EFT) for payroll deposit.
- Positions with the United States District Court Clerk's Office are Excepted Service appointments. Excepted Service appointments are "At-Will" and can be terminated with or without cause by the Clerk of Court.
Qualifications
Applicants must have work and/or educational experience that demonstrates attention to detail, a high degree of professionalism, and a commitment to excellence. The incumbent must possess strong interpersonal, organization, and customer service skills; be able to communicate accurately, effectively, and timely; and be skilled in the use of automated systems and software, including word processing and databases.
Education
Applicants must possess a high school diploma, or equivalent. A college degree is preferred.
Additional information
BENEFITS
A generous benefits package is available and includes:
- Paid annual leave (13-26 days, depending on federal service accrued).
- Paid sick leave (13 days).
- Paid holidays (11 days).
- Retirement benefits (e.g., immediate matching contributions in the Thrift Savings Plan).
- Optional participation in Federal Employees' Health Benefits, supplemental Dental and Vision Insurance, and Federal Employees' Group Life Insurance.
Benefits
Review our benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Please read the "Next steps" section for more information.
Benefits
Review our benefits
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Please read the "How to Apply" section.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
APPLICATION INFORMATION
Interested applicants must submit four (4) items combined into a single PDF. Missing items will be considered an incomplete packet and will not be reviewed.:Submit materials electronically to personnel@alnd.uscourts.gov. Hard copies and faxed copies of applications will not be accepted.- a cover letter;
- a resume;
- a list of references; and
- )a completed Federal Judicial Branch Application for Employment (AO 78).
Agency contact information
Human ResourcesEmailpersonnel@alnd.uscourts.govAddressUS District Court, Northern District of Alabama
Hugo L. Black United States Courthouse
1729 5th Avenue North
35203
1729 5th Avenue North, AL 35203
USNext steps
Only applicants selected for an interview will be contacted.
The U.S. District Court is an Equal Opportunity Employer.Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Required Documents
Please read the "How to Apply" section.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
- The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
