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Food Service Worker Leader

U.S. Department of Veterans Affairs
Phoenix, AZ Full Time
POSTED ON 4/3/2025 CLOSED ON 4/16/2025

What are the responsibilities and job description for the Food Service Worker Leader position at U.S. Department of Veterans Affairs?

Summary

This position is located within the Nutrition & Food Service at the VA Medical Center in Phoenix, Arizona. The primary purpose of this position is to perform and lead employees in food service operations including food handling, preparation, storage and delivery.

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Duties

Major duties include, but are not limited to:

Lead duties and responsibilities include:

  • Leads the activities of the production and service areas
  • Reviews daily work assignments and makes adjustments accordingly
  • Communicates instructions and information to employees concerning work to be accomplished
  • Relays any problems and/or events to supervisors and managers
  • Provides on the job training to lower graded food service workers and documents training
  • Completes safety and sanitation inspection checks
  • Ensures food production and service areas are properly set up
  • Performs final check of trays for proper temperature and accuracy as indicated on tray ticket
  • Observes work performance of employees and provides feedback to supervisors
  • Participates in performance improvement programs and documents quality improvement data
  • Performs other related duties as assigned.

Food service duties and responsibilities include:

  • Sets up tray line station with correct supplies and food items
  • Serves food, cafeteria style
  • Breaks down and cleans assigned station
  • Sets up dining room tables for service
  • Delivers meal trays to patients' bedside and reports comments and/or complaints to supervisor or dietitian
  • Prepares individual and bulk nourishments and supplemental foods/beverages
  • Determines the quantities of ingredients needed
  • Makes conversions between the metric system to standard system
  • Performs heavy duty cleaning tasks throughout food service areas
  • Provides assistance to cooks in the food preparation areas
  • Performs other related duties as assigned.



Work Schedule:
5:30AM to 2:00PM Tour of Duty Sunday-Thursday.

Position Description Title/PD#: Food Service Worker Leader/PD99919A

Relocation/Recruitment Incentives: Not authorized

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Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • Designated and/or random drug testing may be required
  • May serve a probationary period
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc.
  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:



Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.



Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Education

This job does not have an education qualification requirement.

Additional information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

"If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement."

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  • Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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